You seem to have me on some sort of ridiculous evening speed restriction.
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You seem to have me on some sort of ridiculous evening speed restriction.
25-12-2008 10:29 PM
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We have just returned from our Christmas day out. Internet speeds are practically unusable. So bad that after 20 minutes, the plusnet speed test is still preparing download test. However see the recent speed tests below.
What is apparent, is just before midnight, speeds are ludicrously slow. Immediately afterwards they are back to normal. I fully expect the same tonight. That means it MUST be something at the plusnet end.
This happened in October also (see my thread: http://community.plus.net/forum/index.php/topic,69419.0.html)
EDIT: I now have a speed test from just now, and a BT Speed test result:
**************************************************************************
Today 22:30 118 kbps (14.8kB/s) 52 kbps (6.5kB/s) Share
Today 00:10 6748 kbps (844kB/s) 379 kbps (47.4kB/s) Share
Today 00:08 6685 kbps (836kB/s) 380 kbps (47.5kB/s) Share
Yesterday 23:59 105 kbps (13.1kB/s) 63 kbps (7.88kB/s) Share
Yesterday 23:39 112 kbps (14kB/s) 67 kbps (8.38kB/s) Share
**************************************************************************
BT Test:
Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 8128 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 7150 kbps
Actual IP throughput achieved during the test was - 93 kbps
This test was not conclusive and further testing is required.
***************************************************************************
Recent speed tests - see from last night to past midnight this morning.
Today 00:10 6748 kbps (844kB/s) 379 kbps (47.4kB/s) Share
Today 00:08 6685 kbps (836kB/s) 380 kbps (47.5kB/s) Share
Yesterday 23:59 105 kbps (13.1kB/s) 63 kbps (7.88kB/s) Share
Yesterday 23:39 112 kbps (14kB/s) 67 kbps (8.38kB/s) Share
Dec 11, 20:29 6131 kbps (766kB/s) 379 kbps (47.4kB/s) Share
Dec 2, 20:27 6742 kbps (843kB/s) 380 kbps (47.5kB/s) Share
Nov 28, 07:11 7053 kbps (882kB/s) 382 kbps (47.8kB/s) Share
Nov 28, 07:10 7101 kbps (888kB/s) 373 kbps (46.6kB/s) Share
Re: You seem to have me on some sort of ridiculous evening speed restriction.
25-12-2008 11:35 PM
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I am really sorry about this, I know it's never good to have a problem like this (especially when your not over your usage or anything) but further updates will be on the ticket on your account as soon as there is one.
Re: You seem to have me on some sort of ridiculous evening speed restriction.
25-12-2008 11:47 PM
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Thanks;.
Re: You seem to have me on some sort of ridiculous evening speed restriction.
25-12-2008 11:54 PM
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I believe their in intermittently over the bank holidays but think they should be back in as normal on Monday (at the latest.)
What ill do is is explain this situation with the AM shift when they turn up on Friday morning (lucky people) and ask them if they can get someone to have a look at this at some point in the day or at least to try and find out for definite when they're back in.
Re: You seem to have me on some sort of ridiculous evening speed restriction.
26-12-2008 12:14 AM
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Thanks for the update, and thanks for being around late on Christmas evening to answer my questions - you must have got the short straw. A couple of additional speed tests to confirm what I think you already know.
Today 00:05 6416 kbps (802kB/s) 357 kbps (44.6kB/s) Share
Yesterday 23:59 153 kbps (19.1kB/s) 59 kbps (7.38kB/s) Share
I'll add them to the ticket also.
Enjoy the rest of your Christmas...
Tony.
Re: You seem to have me on some sort of ridiculous evening speed restriction.
26-12-2008 12:09 PM
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Re: You seem to have me on some sort of ridiculous evening speed restriction.
27-12-2008 10:32 PM
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Again I apologise for this happening in the first place, if you find your still having slow speeds just try giving your router a quick reboot and all should be OK.
Re: You seem to have me on some sort of ridiculous evening speed restriction.
29-12-2008 2:50 PM
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Re: You seem to have me on some sort of ridiculous evening speed restriction.
29-12-2008 3:10 PM
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Re: You seem to have me on some sort of ridiculous evening speed restriction.
29-12-2008 3:19 PM
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Re: You seem to have me on some sort of ridiculous evening speed restriction.
29-12-2008 3:23 PM
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Re: You seem to have me on some sort of ridiculous evening speed restriction.
29-12-2008 4:05 PM
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Re: You seem to have me on some sort of ridiculous evening speed restriction.
29-12-2008 4:54 PM
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Quote from: SGTE Ok, thanks for that - Yes I can see my usage. But does it show what my monthly allowance is?
There is still an 'Open' PUGIT item 111 requesting this feature, but in 2 years has only attracted 9 votes
This is well below any sensible voting level that PUG can use to get any Product / Development effort to even review the viability. If users believe there is a requirement add your votes please and we can follow it up with Plusnet
Maurice
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: You seem to have me on some sort of ridiculous evening speed restriction.
29-12-2008 4:59 PM
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see my post above yours - is it different for legacy products
Re: You seem to have me on some sort of ridiculous evening speed restriction.
29-12-2008 5:11 PM
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Thanks
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