Wireless issues with Thomson v8 (after firmware upgrade) Updated.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Wireless issues with Thomson v8 (after firmwar...
Re: Wireless issues with Thomson v8 (after firmware upgrade) Updated.
06-10-2011 11:42 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Wireless issues with Thomson v8 (after firmware upgrade) Updated.
07-10-2011 1:29 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
dick:quote
Re: Wireless issues with Thomson v8 (after firmware upgrade) Updated.
07-10-2011 5:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Wireless issues with Thomson v8 (after firmware upgrade) Updated.
09-10-2011 2:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The Thomson V7 router arrived on 30th Sept and put in service the same day. I have run this and the Netgear DG834G for over 2 weeks now and held a stable connection with none of the speed problems when the Thomson V8 was in use.
The Thomson V8 seems to develop the speed fault condition after running continuously for several days, this suggests to me an overheating issue but more exhaustive testing would be needed to prove this. I will definitely not be putting the Thomson V8 back into service and you are welcome to have it back!
Norman Marsden
Re: Wireless issues with Thomson v8 (after firmware upgrade) Updated.
10-10-2011 2:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Am to having the same issue with two thompson v8 routers. The upload speed is very slow wireless, plug the ehternet cable in and it fine. The details of the router second router sent are as below. I report the fault online and was sent another router. It was another v8 router. Some timesafter a reset I can get the wireless to speed up again for a short while. At the moment it a lost cause. Speed can range from 24kbps to 348kbps after a reset. I have no other router to try as my last internet provider was a modem. Please can someone help me.
Product Name: TG585 v8
Serial Number: CP1117SFMLE
Software Release: 8.2.7.8
Software Variant: DA
Boot Loader Version: 1.0.6
Product Code: 3681289A
Board Name: IANT-E
Re: Wireless issues with Thomson v8 (after firmware upgrade) Updated.
10-10-2011 2:56 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I can send you a v7, this will solve the issue for you.
Jojo
Re: Wireless issues with Thomson v8 (after firmware upgrade) Updated.
10-10-2011 3:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Joanne Hi thescotsman,
I can send you a v7, this will solve the issue for you.
Jojo
Thank you. That would be great. I will send back both V8 routers back for your investagation.
Re: Wireless issues with Thomson v8 (after firmware upgrade) Updated.
10-10-2011 4:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Wireless issues with Thomson v8 (after firmware upgrade) Updated.
11-10-2011 12:30 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Wireless issues with Thomson v8 (after firmware upgrade) Updated.
18-10-2011 6:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Joanne Thanks for the offer Pete, I could probably get my hands on some 2nd hand ones but don't really want to send those out as a solution.
I'll sort that out for you Jamie.
@jra1234, any issues we had like this with the router and wireless printers seemed to be fixed when we issued the new firmware, which your router already has. When you lose connection, does the printer still show as a connected device in the router?
Jojo
It does show as connected. A re-boot of the router solves the problem for a while - could be 1/2 day possibly a day but is it back. Is use Canon MP640 wireless, Dell XPS 1330 (Wireless) and Dell Desktop Ethernet. Wireless access is 'g' with 'n' disabled as this seems to cause other problems. [internet connection speed is also c. 1.5M slower as well with V8]
Re: Wireless issues with Thomson v8 (after firmware upgrade) Updated.
18-10-2011 6:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I am on my second v8 router and am still having wireless upload issues with both of my macs. Would it be possible to send me a V7?
Regards
Ray
Re: Wireless issues with Thomson v8 (after firmware upgrade) Updated.
19-10-2011 11:47 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Try changing the encryption to WPA rather than WPA2 and see if that helps.
Jojo
Re: Wireless issues with Thomson v8 (after firmware upgrade) Updated.
19-10-2011 11:49 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Have you tested the one we send out on the 17th?
Jojo
Re: Wireless issues with Thomson v8 (after firmware upgrade) Updated.
19-10-2011 5:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Many thanks for the help with this.
Re: Wireless issues with Thomson v8 (after firmware upgrade) Updated.
19-10-2011 10:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Glad to hear it. Thanks for letting us know
Jojo
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Wireless issues with Thomson v8 (after firmwar...