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View My Usage page
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- Re: View My Usage page
View My Usage page
20-03-2014 8:50 AM
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Has https://portal.plus.net/view_my_broadband_usage/index.php been disabled for unlimited accounts now?
Mine has been showing...
for the last two days. My new billing period started yesterday.
Mine has been showing...
Quote Sorry, there's nothing to show at the moment.
This might be because your account is new, or your usage has been reset for a new billing period.
It can take up to 2 hours for your usage to show up - please try again later.
If you have any questions about your usage, please see our View My Broadband Usage FAQ or contact our Support Team.
for the last two days. My new billing period started yesterday.
Message 1 of 5
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Re: View My Usage page
20-03-2014 9:13 AM
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Hi digitalham,
I'm sorry you can't view your usage at the moment. We're aware of this issue affecting some of our customers and this is being investigated under Problem: 79608. We'll restore access to your usage as soon as we can.
I'm sorry you can't view your usage at the moment. We're aware of this issue affecting some of our customers and this is being investigated under Problem: 79608. We'll restore access to your usage as soon as we can.
Message 2 of 5
(481 Views)
Re: View My Usage page
20-03-2014 9:24 AM
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Thanks. It's no big deal really but I do like to keep any eye on it as I have a number of applications that automatically upload data and it's a good way to see that they are working correctly and neither stopping nor going berserk.
Message 3 of 5
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Re: View My Usage page
26-03-2014 9:08 AM
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My usage page has been showing that error message for almost 6 months now.. I assumed it was permanently broken.
The Usage History link still works, and shows previous 3 months' usage.
It's just the current month that is bust....
The Usage History link still works, and shows previous 3 months' usage.
It's just the current month that is bust....
Message 4 of 5
(481 Views)
Re: View My Usage page
26-03-2014 10:39 AM
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Yeah it's just the current month that's broken.
We're still investigating the issue though.
We're still investigating the issue though.
Message 5 of 5
(481 Views)
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