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Very slow getting worse

stathe
Rising Star
Posts: 880
Thanks: 26
Fixes: 2
Registered: ‎30-07-2007

Very slow getting worse

My broadband is again  getting  too slow to even contactb  b  Plusnet   Burrowbridge  I ahave to mswitch n  rpouter on and ofggf    it can be be better

7 REPLIES 7
Baldrick1
Moderator
Moderator
Posts: 14,069
Thanks: 7,018
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Registered: ‎30-06-2016

Re: Very slow getting worse

@stathe 

https://checker.ofcom.org.uk/en-gb/ tells us that there has been no progress with updating your dreadfully slow service. 

Until this changes it would appear that your only option is to move to a satellite supplier such as Starlink https://starlink.com/gb. £35 per month is more expensive but not prohibitive. From my reading, with that and a mobile contact that allows WiFi calling you would be set up with up to 100Mbps and unlimited data. 

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stathe
Rising Star
Posts: 880
Thanks: 26
Fixes: 2
Registered: ‎30-07-2007

Re: Very slow getting worse

Ineed   emai address and phone number for myb bank things  Will they just cut me off b b bI have paid up for a year bpresume there wiin bee some provision   fur likes of me   Starlink etc  coulld be 20    or more a week   I am 90  years

stathe
Rising Star
Posts: 880
Thanks: 26
Fixes: 2
Registered: ‎30-07-2007

Re: Very slow getting worse

Wiill stay till  moved by Plusnet but at least want paid for speeds and connection     Expecteed

stathe
Rising Star
Posts: 880
Thanks: 26
Fixes: 2
Registered: ‎30-07-2007

Re: Very slow getting worse

No  help  for a 90 year old Huh

Katie_B
Plusnet Help Team
Plusnet Help Team
Posts: 49
Thanks: 35
Fixes: 2
Registered: ‎10-12-2024

Re: Very slow getting worse

Good afternoon @stathe

Thanks for coming here. 

I'm sorry to hear that you are experiencing issues with your speeds. 

It seems you have been provided some great advice above.

Have you been able to take a look at this?

Speak soon, 

Katie

stathe
Rising Star
Posts: 880
Thanks: 26
Fixes: 2
Registered: ‎30-07-2007

Re: Very slow getting worse

:Look at what  ?Huh

Katie_B
Plusnet Help Team
Plusnet Help Team
Posts: 49
Thanks: 35
Fixes: 2
Registered: ‎10-12-2024

Re: Very slow getting worse

Hi @stathe

There has been a previous response on this thread with some helpful advice. 

Please let us know if you have any further questions. 

Katie