Very slow getting worse
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- Re: Very slow getting worse
Very slow getting worse
on
01-05-2026
4:35 PM
- last edited on
04-05-2026
2:55 PM
by
Katie_B
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My broadband is again getting too slow to even contactb b Plusnet Burrowbridge I ahave to mswitch n rpouter on and ofggf it can be be better
Re: Very slow getting worse
02-05-2026 1:38 PM - edited 02-05-2026 1:39 PM
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https://checker.ofcom.org.uk/en-gb/ tells us that there has been no progress with updating your dreadfully slow service.
Until this changes it would appear that your only option is to move to a satellite supplier such as Starlink https://starlink.com/gb. £35 per month is more expensive but not prohibitive. From my reading, with that and a mobile contact that allows WiFi calling you would be set up with up to 100Mbps and unlimited data.
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Re: Very slow getting worse
02-05-2026 3:17 PM
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Ineed emai address and phone number for myb bank things Will they just cut me off b b bI have paid up for a year bpresume there wiin bee some provision fur likes of me Starlink etc coulld be 20 or more a week I am 90 years
Re: Very slow getting worse
04-05-2026 1:03 PM
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Wiill stay till moved by Plusnet but at least want paid for speeds and connection Expecteed
Re: Very slow getting worse
04-05-2026 1:05 PM
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No help for a 90 year old ![]()
Re: Very slow getting worse
04-05-2026 2:57 PM
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Good afternoon @stathe.
Thanks for coming here.
I'm sorry to hear that you are experiencing issues with your speeds.
It seems you have been provided some great advice above.
Have you been able to take a look at this?
Speak soon,
Katie
Re: Very slow getting worse
04-05-2026 5:54 PM
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:Look at what ?![]()
Re: Very slow getting worse
05-05-2026 5:32 PM
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Hi @stathe.
There has been a previous response on this thread with some helpful advice.
Please let us know if you have any further questions.
Katie
Re: Very slow getting worse
4 weeks ago
- last edited
4 weeks ago
by
Baldrick1
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now my phone is dead and nothing works useing sons to rreport seems no way to tell you <deleted>
Re: Very slow getting worse
4 weeks ago
- last edited
4 weeks ago
by
Baldrick1
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Now no phone or internet no facility to report <deleted>
Re: Very slow getting worse
4 weeks ago
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You've posted your number on a public forum.
However, I just tried it and I got a standard UK ringing tone.
Re: Very slow getting worse
4 weeks ago
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well its dead
Re: Very slow getting worse
4 weeks ago
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phone now dead no dial tone
Re: Very slow getting worse
4 weeks ago
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@stathe For your own protection, please stop posting your phone number on these public forums. Plusnet can find this from your account details. If they need further information they will contact you by way of a private message.
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Re: Very slow getting worse
3 weeks ago
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BT have now fixed my line but it is very slow as prerviously reported I know we arer a long way from exchange but it used to be 1.8 to 2 now 1.2 Help a 90 year old
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