Usage cap download speed 0.01Mbps
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Usage cap download speed 0.01Mbps
07-06-2014 2:49 PM
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Technical; support say that although it will be capped at 256kb/s it is up to 256kb/s.
Is 256 kb/s 0.256 Mbps
Re: Usage cap download speed 0.01Mbps
07-06-2014 3:03 PM
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Re: Usage cap download speed 0.01Mbps
07-06-2014 3:08 PM
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Re: Usage cap download speed 0.01Mbps
07-06-2014 3:09 PM
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Re: Usage cap download speed 0.01Mbps
07-06-2014 3:20 PM
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My broadband is now virtually unusable now at 0.01 Mbps which is I believe 10kb/s
Re: Usage cap download speed 0.01Mbps
07-06-2014 3:55 PM
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Quote from: Ant1 Is 256 kb/s 0.256 Mbps
Hi Ant1,
Welcome to the forums. Yes the above is correct and the "up to" caveat is the same caveat apparently applied to all speed quotes, however, I'd dispute that it applies here.
Quote from: http If you reach or go over your spending limit, your speed will be rate limited to 256kb/s and all p2p, usenet and FTP traffic will be blocked until your next billing date.
I'd expect your synch speed should be as fast as the line will support, albeit your data speed will be limited. Can you please post your router stats? I suspect something else is wrong here.
Quote Overnight usage (between midnight and 8am) does not count towards your monthly usage allowance
With the above consideration, one would not expect the restriction to apply 00-08, indeed I gave been told by support that is correct, but not found it to be the case.
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Re: Usage cap download speed 0.01Mbps
07-06-2014 4:03 PM
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Re: Usage cap download speed 0.01Mbps
07-06-2014 4:06 PM
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In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Usage cap download speed 0.01Mbps
07-06-2014 4:09 PM
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Re: Usage cap download speed 0.01Mbps
07-06-2014 4:27 PM
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Paying the £4 a month extra ( if on ME3) would also help him as he would get unlimited)
Re: Usage cap download speed 0.01Mbps
07-06-2014 8:02 PM
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Re: Usage cap download speed 0.01Mbps
07-06-2014 9:12 PM
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