Upload speed problem
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- Re: Upload speed problem
Upload speed problem
13-03-2013 10:00 PM
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1. Best Effort Test: -provides background information.
Download Speed
2.24 Mbps
0 Mbps 2 Mbps
Max Achievable Speed
Download speed achieved during the test was - 2.24 Mbps
For your connection, the acceptable range of speeds is 0.8 Mbps-2 Mbps.
IP Profile for your line is - 2.23 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0 Mbps
0 Mbps 0.45 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.45 Mbps
Can anyone tell me why my upload speed is 0Mbps?
Ta much.
Edit: I'm on Unlimited Broadband (ADSL). Every time my girlfriend tries to upload her CV to a job search website, our internet seems to just crash. I don't know what's going on.
Re: Upload speed problem
13-03-2013 11:24 PM
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Re: Upload speed problem
14-03-2013 5:01 PM
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Are you currently using a wired or wireless connection?
I've noticed that your line is having a few drops;
<img src="http://ccgi.psmith12.plus.com/visradius/generated/image13632804501011.png"/>
Is this you causing this trying to rectify the speed issue?
Re: Upload speed problem
14-03-2013 8:27 PM
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Wired connection. I did try disconnecting and reconnecting from within the router a few times. But I tried that a few days ago when it started playing up and it seemed to resolve it then. But it's still really bad tonight as well.
Re: Upload speed problem
15-03-2013 9:23 AM
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Re: Upload speed problem
15-03-2013 9:52 AM
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Re: Upload speed problem
15-03-2013 10:25 AM
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Re: Upload speed problem
15-03-2013 6:57 PM
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Re: Upload speed problem
16-03-2013 2:34 AM
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Re: Upload speed problem
17-03-2013 2:17 PM
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I got a text saying that BT engineers have already came out and the problem with my broadband is fixed . . . The BT engineers came to my home on Monday 11th March to fix the problem with my broadband, when they left it was working fine. This ran for 2 days, on Wednesday my broadband started playing up again and now it's not working at all!! I was wondering if you could get the BT engineers to come out again as there is obviously another problem with my phone line.
Thanks.
Re: Upload speed problem
18-03-2013 9:25 AM
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Is there any noise on the line following the fault fix? If not I hope the replacement router does help, please let us know either way. If it doesn't we can pass the already open fault ticket to our broadband faults team and they'll be able to get it sorted for you.
Re: Upload speed problem
18-03-2013 11:08 AM
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No, there is no noise on the line following BTs fix. The phone works fine now. Does anyone know how long it takes for the router to be delivered?
P.s. I'm a bit annoyed that I've got to pay a months bill on the 21st of March, yet I haven't had more than 2 days of broadband. Hopefully the new router sorts this.
Re: Upload speed problem
19-03-2013 12:17 PM
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My router was delivered to me this morning, I set it all up and still it wont connect to the internet! I've tried plugging it in to the normal socket and the BT test socket and I've tried changing the micro filter. Nothing is working and I cannot connect to my broadband at all! Is there anything else I can do? Thanks in advance.
Re: Upload speed problem
19-03-2013 1:32 PM
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Looks like the line isn't syncing since the work was done to fix the phone fault. I've passed this on to Chris Pettitt who's raised a fault for you and updated the ticket, we'll keep chasing this for you and also make sure to keep you updated.
Hope that helps.
Re: Upload speed problem
20-03-2013 2:32 PM
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