Timescale ??
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- Re: Timescale ??
Timescale ??
23-04-2009 11:13 AM
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Could a staff member please update me on my order please my user name is darren77 as it cost's alot ringing from a mobile phone.
Kind regards.
P.s, sorry if i have written this at the wrong part of your forum
Re: Timescale ??
23-04-2009 11:26 AM
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Your order delay could be a result of this http://usertools.plus.net/status/archive/1240481687.htm
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Timescale ??
23-04-2009 11:51 AM
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Re: Timescale ??
23-04-2009 11:56 AM
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Quote from: darren77 Could a staff member please update me on my order please my user name is darren77 as it cost's alot ringing from a mobile phone.
Try looking for a geographic number here: http://www.saynoto0870.com/search.php
Re: Timescale ??
23-04-2009 11:57 AM
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Re: Timescale ??
23-04-2009 11:59 AM
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Quote If you want to speak to our support team, you can call us on:
* Customer Support: 0845 140 0200 or 0114 296 5198
* Broadband Faults: 0845 140 0080 or 0114 296 5188
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Timescale ??
23-04-2009 12:02 PM
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Your order isn't affected by the problems that were linked to. It looks as though you want us to supply a phoneline too? If so that's going to have to happen before we can place the broadband order. We also need to wait for the direct debit to become active before we actually place the order to transfer your phone service in.
The direct debit should become active 3-5 working days, it then takes around 7-10 days to transfer your phone service in and then 5-7 working days for your broadband to be activated.
Our provisioning team will keep track of this and update you as progress is made.
Re: Timescale ??
23-04-2009 12:02 PM
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Quote from: reserved Try looking for a geographic number here: http://www.saynoto0870.com/search.php
No need to look there. The geographic numbers are at the foot of this page.
Customer Support: 0845 140 0200 or 0114 296 5198
Broadband Faults: 0845 140 0080 or 0114 296 5188
Edit: Adiewoo beat me to it!!!
Re: Timescale ??
23-04-2009 12:46 PM
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Regards
Re: Timescale ??
23-04-2009 1:10 PM
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Quote from: Paul03
Quote from: reserved Try looking for a geographic number here: http://www.saynoto0870.com/search.php
No need to look there. The geographic numbers are at the foot of this page.
Customer Support: 0845 140 0200 or 0114 296 5198
Broadband Faults: 0845 140 0080 or 0114 296 5188
Edit: Adiewoo beat me to it!!!
I was just getting in a plug for that excellent site
Re: Timescale ??
23-04-2009 1:11 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Timescale ??
23-04-2009 1:36 PM
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Quote from: jelv Ringing in to give a credit card number to be used for the initial payments instead of waiting for the DD to be set up may speed things up a little.
Hi.
They have my card details and my bank details, i gave them when i signed up.
Regard's.
Re: Timescale ??
23-04-2009 1:38 PM
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Re: Timescale ??
24-04-2009 11:22 AM
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Re: Timescale ??
27-04-2009 12:50 PM
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adie:blue removed personal information]
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