Testing the line
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Testing the line
Testing the line
12-08-2021 4:01 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi, my broadband has been not working properly since Monday. I have been instructed to plug into the master socket after taking the cover off. It’s been like that for a few days now. Today the speed has shot up. Can I now replace the cover and put back my router to its original place. The Ethernet leads need to be reconnected.
thanks David
Re: Testing the line
13-08-2021 12:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @Lddeare, thanks for getting in touch and I'm sorry to hear you've been having speed issues as of recent but I'm glad to hear the speeds look to be looking back to normal for you now. If the speeds have returned to normal then I'd return the router back to it's original set-up and see if the speed issues look ot return. If so then this hints it could be the faceplate, internal wiring or extension wiring which may be behind the issue all of which the test socket setup rules out. Let us know how it goes and if the speed issues look to persist.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page