TG585v8 Rebooting When Laptop Connects

[#1]

WestEndGirl,
I'm going to see if we can upgrade the firmware from here for you. Failing that it might be a new router.

[#2]

Thanks very much Adam. Do you have access to my email and account details from whatever I filled out to sign in to register on here? 

[#3]

Hi WestEndGirl,
I checked your firmware yesterday and it has the latest version already. I saw here that you seemed to have success here by disabling the wireless n in your properties. Are you having problems other than the one you reported originally?
Jojo

[#4]

Hi Jojo,
Yes, it seems to be connecting now I've disabled wireless n, although I don't know the implications of that, nor why I should have to do it on a new laptop and a pretty new router. I upgraded the firmware myself before the weekend. Would a different brand of router mean I could use wireless n?
Cheers.

[#5]

Hi WestEndGirl,

Quote

would a different brand of router mean I could use wireless n?

I'm not sure if the Dell is having issues with any other router as we only supply the Thomson. In theory, yes, but wireless b/g will work up to 54Mbps. As this is far faster than your connection you wouldn't notice any difference, unless you were using it to transfer files over a home network or you were on FTTP. Otherwise, I wouldn't be too concerned to be honest.
Jojo

[#6]

Ok, thanks for that.