cancel
Showing results for 
Search instead for 
Did you mean: 

Speed outages

toothless
Newbie
Posts: 4
Thanks: 1
Registered: ‎14-07-2016

Speed outages

Hi,

I've problem with broadband speed.

During day period I got around 14Mbps, which is perfect, but after 10pm my speed dropping rapidly up to 0.7 Mbps..

Where could possibly be the problem?

 

My location is Farnborough.

toothless
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 6,129
Thanks: 592
Fixes: 231
Registered: ‎01-01-2012

Re: Speed outages

I'm just looking into this for you.

[edit]

Our tests aren't showing any issues and there's no capacity issues reported in your area.

We'd recommend raising a fault at https://faults.plus.net so that our Faults team can get this looked into.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
toothless
Newbie
Posts: 4
Thanks: 1
Registered: ‎14-07-2016

Re: Speed outages

Okay,

thank you, I raise ticket at evening with attached info from speedtest.

toothless