Speed outages
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Speed outages
Speed outages
14-07-2016 2:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi,
I've problem with broadband speed.
During day period I got around 14Mbps, which is perfect, but after 10pm my speed dropping rapidly up to 0.7 Mbps..
Where could possibly be the problem?
My location is Farnborough.
Re: Speed outages
14-07-2016 2:55 PM - edited 14-07-2016 3:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'm just looking into this for you.
[edit]
Our tests aren't showing any issues and there's no capacity issues reported in your area.
We'd recommend raising a fault at https://faults.plus.net so that our Faults team can get this looked into.
Re: Speed outages
14-07-2016 3:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Okay,
thank you, I raise ticket at evening with attached info from speedtest.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page