Speed drop after moving to Plusnet from Sky
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Re: Speed drop after moving to Plusnet from Sky
25-01-2015 2:40 PM
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http://www.speedtest.net/my-result/4088099368
Re: Speed drop after moving to Plusnet from Sky
25-01-2015 2:41 PM
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Your stats show your router is only up for 20 minutes - any reason for that?
Re: Speed drop after moving to Plusnet from Sky
25-01-2015 2:46 PM
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Re: Speed drop after moving to Plusnet from Sky
25-01-2015 2:51 PM
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Quote from: tony8436 More research before moving would mean that I would needed to know about LLU and other technical things. As I'm a user, not a broadband engineer, I had no idea how badly it would be affected,
I'm a user, not a BB engineer. I did know about LLU having researched it before moving to O2 in 2010 having previously been on Virgin cable BB.
So far you seem pretty close to Sky's speed and that may have been down to Sky using a 3db target. Until you try that and see if it's stable you can't compare - unless of course you know what SNR target Sky were using?
Quote I trusted the sales team from PN.
I wouldn't trust any sales team and that includes Sky and O2.
Quote As for the router only being up for 20 mins, you guessed it, tech support, "turn the router off and on again".
What had you asked tech support this time?
Surely it would make more sense to let Chris deal with it?
Re: Speed drop after moving to Plusnet from Sky
25-01-2015 2:55 PM
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Quote from: jem16 Surely it would make more sense to let Chris deal with it?
I asked them why my speed has now dropped to below 2 Mbps.
I would have let Chris deal with it but I need the faster speed now so I can Skype my children and he seems to be away. I can't wait another 24 hours for him to do something that might not even work.
Re: Speed drop after moving to Plusnet from Sky
25-01-2015 2:59 PM
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Re: Speed drop after moving to Plusnet from Sky
25-01-2015 3:03 PM
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Re: Speed drop after moving to Plusnet from Sky
25-01-2015 4:25 PM
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Re: Speed drop after moving to Plusnet from Sky
25-01-2015 4:45 PM
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Re: Speed drop after moving to Plusnet from Sky
25-01-2015 4:52 PM
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Re: Speed drop after moving to Plusnet from Sky
25-01-2015 4:57 PM
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Re: Speed drop after moving to Plusnet from Sky
25-01-2015 4:59 PM
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Re: Speed drop after moving to Plusnet from Sky
25-01-2015 5:03 PM
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Re: Speed drop after moving to Plusnet from Sky
25-01-2015 5:05 PM
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Re: Speed drop after moving to Plusnet from Sky
25-01-2015 5:16 PM
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