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Spam Facilities Documentation

Innovations
Grafter
Posts: 117
Registered: 06-08-2007

Spam Facilities Documentation

I've been receiving an increasing amount of Spam recently so I thought I'd try switching on your spam filtering. When I go into the Manage Mail dialogue it appears it is already on. However no mails have a SPAM prefix and there is nothing in my webmail inbox. Is there something on the site that describes how all this is supposed to work, including new software you are trialling?
4 REPLIES
Community Gaffer
Community Gaffer
Posts: 5,260
Thanks: 549
Fixes: 5
Registered: 04-04-2007

Re: Spam Facilities Documentation

A good start:
http://www.plus.net/support/security/spam/spam_protection_guide.shtml
Kelly Dorset
Broadband Service Manager
Innovations
Grafter
Posts: 117
Registered: 06-08-2007

Re: Spam Facilities Documentation

Many thanks
I think you should change this need to specifically subscribe to your spam folder. The good news is I've found 971 spam emails but the bad news is delete has problems:
ERROR: Connection dropped by IMAP server.
Query: COPY 1:956 "INBOX.Trash"
At 811, it left 255, which is not too bad but nevertheless an error.
Moderator
Moderator
Posts: 18,222
Thanks: 2,703
Fixes: 209
Registered: 06-04-2007

Re: Spam Facilities Documentation

How many emails did you have listed on each page.
I have found that I received that error when I listed over 200. I now stick to 100.
An error also seems to appear if the Trash box gets too full. Try deleting all the trash at around 500 before moviong any more into it.
HTH

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Innovations
Grafter
Posts: 117
Registered: 06-08-2007

Re: Spam Facilities Documentation

This Spam outbreak is going to cause some problems. I just found 3070 of them in my webmail Trash folder. Curiously Purge cleared out all of them bar about 200 in one go.