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So much for being fixed
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Re: So much for being fixed
24-03-2014 12:14 AM
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Mon.
Message 16 of 24
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Re: So much for being fixed
24-03-2014 11:32 AM
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Engineer been asked what was wrong so i explained, straight away i think know what it is but said i run some tests on line first, was very pleasant even explained everything step by step as he ran them, even showed me the results line near perfect ( no suprise there ).
Then went on to explain in nice simple terms so i could understand what`s happening, cheeky sod i know little lol, anyway said everyone comes on at that time, you got your kids coming home from school, you got people on gaming , then you have others watching movies etc etc , you get the picture. Said he could sit here for next 4 hours or so and not see any problems, soon as everyone comes home jumps on the pc then you would see a difference and there`s nothing really i can do. That`s was about it, as he walking out the door started laughing and said, could always go round all the neighbours and tell them to not use there broadband on a night, which wasn`t really helpful but i let that one go cause he was friendly and did have the time to explain.
So no fault on line which i knew anyway already been told off previous engineer that it was ok , my wiring is fine along with my router.
Sun
Then went on to explain in nice simple terms so i could understand what`s happening, cheeky sod i know little lol, anyway said everyone comes on at that time, you got your kids coming home from school, you got people on gaming , then you have others watching movies etc etc , you get the picture. Said he could sit here for next 4 hours or so and not see any problems, soon as everyone comes home jumps on the pc then you would see a difference and there`s nothing really i can do. That`s was about it, as he walking out the door started laughing and said, could always go round all the neighbours and tell them to not use there broadband on a night, which wasn`t really helpful but i let that one go cause he was friendly and did have the time to explain.
So no fault on line which i knew anyway already been told off previous engineer that it was ok , my wiring is fine along with my router.
Sun
Message 17 of 24
(349 Views)
Re: So much for being fixed
24-03-2014 10:20 PM
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Speeds seems to be fine tonight, graph looks better than the last week but still getting packet loss.
Message 18 of 24
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Re: So much for being fixed
25-03-2014 11:12 AM
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As per my PM, your ticket should be getting updated today for you.
Message 19 of 24
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Re: So much for being fixed
25-03-2014 8:31 PM
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I give up ok nothing running wireless off , one test done 7.15 pm and one 8.20pm, hardly any usage oh and graph running .
Message 20 of 24
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Re: So much for being fixed
25-03-2014 10:42 PM
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9.25pm and 10.30 still no better
**Edit nearly 12 and still low **
**Edit nearly 12 and still low **
Message 21 of 24
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Re: So much for being fixed
26-03-2014 1:44 AM
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well mine hasnt picked up 1.40am and still only 20+
Message 22 of 24
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Re: So much for being fixed
26-03-2014 11:07 AM
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As per my PM - please reply to your Fault Ticket and we'll get this picked up again for you.
Message 23 of 24
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Re: So much for being fixed
26-03-2014 12:26 PM
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thanks chris
Message 24 of 24
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