Smart Hub 2
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Re: Smart Hub 2
05-03-2023 2:26 PM - edited 05-03-2023 2:27 PM
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Just a thougtht, but does a MacBook have 5GHz wireless capability, or is it 2.4GHz only?
Is it one of those issues where the OP has to temporarily turn off 5GHz on the Hub2, make the connection with the laptop, and then re-enable 5GHz on the Hub2?
Re: Smart Hub 2
05-03-2023 2:28 PM
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Honestly don't know, @Mr_Paul , but it is worth a try.
Re: Smart Hub 2
05-03-2023 2:29 PM
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Re: Smart Hub 2
05-03-2023 2:30 PM
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Re: Smart Hub 2
05-03-2023 2:31 PM
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Re: Smart Hub 2
05-03-2023 2:37 PM
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@vdubgirlmk4 wrote:
I can connect to my next door neighbours Wi-Fi no problem so it’s not the MacBook. I use it daily and at different location.
Are they with Plusnet?
Re: Smart Hub 2
05-03-2023 2:50 PM
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Re: Smart Hub 2
05-03-2023 3:02 PM
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In that case, I'm stumped. If your other devices connect to your network, and the MacBook connects to other networks, I can't see the issue.
What did the diagnostics actually say? - there are those on here that can interpret the responses, even if you can't.
Re: Smart Hub 2
05-03-2023 4:22 PM
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Re: Smart Hub 2
05-03-2023 4:30 PM
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And the result of the diagnostics after the failure?
Re: Smart Hub 2
05-03-2023 5:43 PM - edited 05-03-2023 5:43 PM
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Have a look at the following link, it's for the BT version of the Hub two, but it is worth a try.
https://www.bt.com/help/broadband/what-is-the-wireless-mode-feature-on-my-bt-smart-hub-
Dan
Re: Smart Hub 2
05-03-2023 10:51 PM
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Plugged in the Plusnet smart hub 2 and repeated the whole process again what felt like a million times and finally got it working.
05-03-2023 10:53 PM
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