Slow speeds afternoon and evening
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- Re: Slow speeds afternoon and evening
Re: Slow speeds afternoon and evening
07-11-2008 10:51 AM
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It may be a Be/O2 problem
Quote from: Jameseh The ping results on Speedtest.net are rubbish. It's never worth using that as a guide on latency.
FWIW, I'm on O2 and was having really laggy browsing and have been during peak times for the last couple of weeks, even though speed results were normal. I think that this is part of a global issue.
Quote Dear Member
We are currently aware of an increase in ping times that is affecting
some of our members' internet usage. This has been predominantly down
to an unexpected spike in usage over the past few weeks which we are
now urgently trying to combat.
Over the immediate coming weeks we will be working on our transit
links, which will be completed on the 17th November. We will also be
upgrading specific exchanges so that service will return back to its
normal reliable self. These exchanges include; Marylebone, Norbury,
Kidbrooke, Guildford, Newington, and Dunfermline. If you are
experiencing issues and your exchange has not been mentioned here,
please wait until the end of this week in case it is related to the
transit links. If you are then still experiencing issues, please raise
a ticket in your member centre as it may be an individual issue.
Currently we're unable to give specific times of the upgrades but we
will post these on our network status page which is linked to our
forum. You can login to the forum for further updates via
www.bethere.co.uk.
We are so sorry for any inconvenience this may be causing and are
working very hard to get things sorted for you as soon as possible.
Kind regards
The Be Team
Re: Slow speeds afternoon and evening
07-11-2008 11:00 AM
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Re: Slow speeds afternoon and evening
07-11-2008 11:20 AM
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Re: Slow speeds afternoon and evening
07-11-2008 2:52 PM
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Router stats stable for 8 days, and counting, Do not have a useage limit as on PAYG, and pay for going over paid for useage.
Very cheesed off, previously happy customer.
Re: Slow speeds afternoon and evening
07-11-2008 3:08 PM
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The lagginess you are seeing is nothing to do with our network.
There is currently no latency on Gold or Silver traffic, nor are there any gold drops currently. This means that the speed issues you're seeing, cannot be down to our network. There's even some spare capacity across our network (ie: we're not full).
It could be exchange based, or something to do with your line or hardware. But I can promise you, it is not down to our network, nor the way we handle traffic.
Re: Slow speeds afternoon and evening
07-11-2008 4:22 PM
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Can't remember if you said you'd checked or not (had a quick look back through your posts but didn't spot it) - have you checked your exchange status here?
If it's red against VP capacity that will probably be the cause of your problems.
Re: Slow speeds afternoon and evening
07-11-2008 4:27 PM
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Today 16:09 107 kbps (13.4kB/s) 187 kbps (23.4kB/s) Share
Today 15:59 165 kbps (20.6kB/s) 197 kbps (24.6kB/s) Share
Today 15:55 142 kbps (17.8kB/s) 233 kbps (29.1kB/s) Share
Today 15:45 189 kbps (23.6kB/s) 555 kbps (69.4kB/s) Share
Today 15:33 157 kbps (19.6kB/s) 201 kbps (25.1kB/s) Share
Is this normal?
Why can i not see the fault checker gizmo? When ever i click on the link i just get a blank screen with the Plusnet theme around it.
Green against VP for my Exchange.
Router Reports:
ADSL Link Downstream Upstream
Connection Speed 4960 kbps 672 kbps
Line Attenuation 45.0 db 26.5 db
Noise Margin 11.8 db 13.0 db
Re: Slow speeds afternoon and evening
07-11-2008 4:56 PM
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Can you try running a BT Speedtest from http://www.speedtester.bt.com ?
Re: Slow speeds afternoon and evening
07-11-2008 5:12 PM
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Quote Can you try running a BT Speedtest from http://www.speedtester.bt.com ?
I Get: Test Error
The system is currently busy. Please try again shortly, however if this problem persists, raise the issue with your service provider.
But i think thats because i am on LLU?
Re: Slow speeds afternoon and evening
07-11-2008 5:18 PM
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Re: Slow speeds afternoon and evening
07-11-2008 7:45 PM
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Quote from: Chapster But i think thats because i am on LLU?
You are indeed on LLU.
There is another issue on your line nothing to do with any congestion on the network as the link into the LLU network is not busy at the moment.
I see you've opened a ticket due to the speeds and one of the Analysts has responded to the ticket and the issue may well now be resolved so if you can test now and if it's no better update the ticket and we can get a fault raised.
Phil
Re: Slow speeds afternoon and evening
07-11-2008 8:32 PM
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07:40 5911 kbps 343 kbps
08:17 5984 kbps 360 kbps
18:32 1100 kbps 358 kbps
18:54 1072 kbps 359 kbps
19:28 1090 kbps 358 kbps
20:26 5511 kbps 359 kbps
interesting how consistent the upload speeds are.
(all on pcl-ag02)
Re: Slow speeds afternoon and evening
07-11-2008 11:17 PM
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Today 22:57 73 kbps (9.13kB/s) 210 kbps (26.3kB/s) Share
Phil, What ever they tweaked, it needs to go the other way, its worse.
There isn't a BT problem in our area is there? Reason is i have just been to my father in laws in Bournemouth (about 11 miles away) hes got problems as well (ISP = AOL...I know i have told him ::))
I have pinged my router from pc and pinged the pc from the router...seems quick enough. Could this fault be my internal network (all pcs are showing the same speed test results)????
Re: Slow speeds afternoon and evening
08-11-2008 10:05 PM
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Line Attenuation 46.0 db 26.5 db
Noise Margin 16.4 db 26.0 db
Your High-speed Broadband Service = Your current broadband speed is 8000 Kbps
We had two tweaks from support but no improvement.
Plugged the router into bt test socket with a brand new filter....same results.
Given up for today.
Has anybody experienced router failure that had the same symptoms as these?
Re: Slow speeds afternoon and evening
09-11-2008 12:48 PM
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New router i think. Can anybody recommend a 802.11N router with VPN...looking at Draytek?
Current Router Netgear DG834N (had enough of this one)
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- Re: Slow speeds afternoon and evening