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Slow FTTC Speeds

Posts: 14
Registered: ‎27-03-2014

Slow FTTC Speeds

Not wanting to cause any issues, but I have noticed that my broadband speed has been slowly dropping off lately. I have run some test and I am getting maybe mid 30-40Mbps speeds. I understand that this could be caused by routers and modems being switched on and off. I have recently tried 'upgrading' to a Home Hub 5, which has caused a metric sh*t tonne of issues. So I am guessing that there maybe an issue with line profile or similar. I will be raising a ticket also, but I had noticed a bit of a spike in messages relating to speeds, so wasn't sure whether it may have been related to another service level problem.
Thanks in advance!
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Slow FTTC Speeds

Hi SONiQz,
I can't see any obvious issues with your line, are you able to run a speed test and run further diagnostics? If you could let us know the results we'll take a further look.