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Slow FTTC Speeds

SONiQz
Dabbler
Posts: 14
Registered: 27-03-2014

Slow FTTC Speeds

Heya,
Not wanting to cause any issues, but I have noticed that my broadband speed has been slowly dropping off lately. I have run some test and I am getting maybe mid 30-40Mbps speeds. I understand that this could be caused by routers and modems being switched on and off. I have recently tried 'upgrading' to a Home Hub 5, which has caused a metric sh*t tonne of issues. So I am guessing that there maybe an issue with line profile or similar. I will be raising a ticket also, but I had noticed a bit of a spike in messages relating to speeds, so wasn't sure whether it may have been related to another service level problem.
Thanks in advance!
1 REPLY
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: Slow FTTC Speeds

Hi SONiQz,
I can't see any obvious issues with your line, are you able to run a speed test and run further diagnostics? If you could let us know the results we'll take a further look.