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Signing out on Hub Manager

Posts: 1
Registered: ‎04-09-2021

Signing out on Hub Manager

So somehow my hub manager is no longer signed in with my plus net account but with a plusnet set up account
Troubleshooting says I need to sign in with my own account....but I can't see an option anywhere to sign out and sign in with different account on hub manager. Is there a way to do that? Thanks
Posts: 17,432
Thanks: 5,678
Fixes: 260
Registered: ‎24-02-2012

Re: Signing out on Hub Manager

@mwarren91 Welcome to the forums. Try this:-

1. Connect a device onto the router's WiFi or plug a laptop/PC into the router using an ethernet cable

2. Go to the router's homepage at

3. Click on the Advanced Settings tab

4. Type in the admin password found from the back of the router and click the OK button

5. Click on the Continue to Advanced Settings button then the Broadband tab

6. If there's a Disconnect button, click that

7. Change the username to the broadband username in the format of If you can't remember this I'd check for any emails PLUSNETsent you as they'd add the username to the top of the email.

8. Type in the account password, this can be reset here: if needed.

9. Hit the Connect button.