cancel
Showing results for 
Search instead for 
Did you mean: 

SNR jumped to 12db, DLM reset again?

weeally46
Rising Star
Posts: 110
Thanks: 10
Registered: ‎07-12-2020

SNR jumped to 12db, DLM reset again?

Hi guys, me again same issue.

SNR has been creeping up and is now at 12db.

Engineers have been fitting fibre lines for the past week and I have had multiple drop outs today.

The line has been solid for the past 2 months.

Heres some stats.

BT.JPGBT1.JPGBT2.JPG

3 REPLIES 3
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,871
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: SNR jumped to 12db, DLM reset again?

Hi there, sorry to see that's happened. I've popped an SNR reset through for you so you should see some improvement within the next 72 hours. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,871
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: SNR jumped to 12db, DLM reset again?

Hi there, are things looking any better since the SNR reset?

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
weeally46
Rising Star
Posts: 110
Thanks: 10
Registered: ‎07-12-2020

Re: SNR jumped to 12db, DLM reset again?

B3.JPG

 

In short no.