SNR jumped to 12db, DLM reset again?

[#1]

Hi guys, me again same issue.

SNR has been creeping up and is now at 12db.

Engineers have been fitting fibre lines for the past week and I have had multiple drop outs today.

The line has been solid for the past 2 months.

Heres some stats.

[#2]

Hi there, sorry to see that's happened. I've popped an SNR reset through for you so you should see some improvement within the next 72 hours. 

[#3]

Hi there, are things looking any better since the SNR reset?

[#4]

In short no.