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Increase upload speed

JohnPhil
Dabbler
Posts: 10
Registered: ‎14-02-2023

Increase upload speed

I'm working from home and need to upload frequently, but I'm stuck with ADSL 1Mbps upload speed, as fibre is not available in my building. Is it possible to have the upload speed increased? Download speed is 15Mbps, thanks.

21 REPLIES 21
MisterW
Superuser
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Registered: ‎30-07-2007

Re: Increase upload speed

Im afraid not, your upload is  close to the max on adsl

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Baldrick1
Moderator
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Registered: ‎30-06-2016

Re: Increase upload speed

@JohnPhil 

Have you considererd using mobile data? It might be faster and cheaper than you have assumed.

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JohnPhil
Dabbler
Posts: 10
Registered: ‎14-02-2023

Re: Increase upload speed

Yes but I live in the city centre, the antennas here are really congested, as I only get decent upload speeds between 22:00 and 07:00 (usually 0.5Mbps to 1.5MBps throughout the day and then 2Mbps to 5Mbps overnight), and daytime download speed is about half my ADSL (8Mbps against 15Mbps, overnight is much better but varies a lot). Also, I can't share the connection with the company's desktop computer, as I'm not allowed to attach any devices to it and it's got no wireless capability.

jab1
Legend
Posts: 17,067
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Registered: ‎24-02-2012

Re: Increase upload speed

Out of curiosity, which city?

John
JohnPhil
Dabbler
Posts: 10
Registered: ‎14-02-2023

Re: Increase upload speed

Bristol

jab1
Legend
Posts: 17,067
Thanks: 5,464
Fixes: 254
Registered: ‎24-02-2012

Re: Increase upload speed

What does https://www.broadbandchecker.btwholesale.com/#/ADSL give for your available services?

John
JohnPhil
Dabbler
Posts: 10
Registered: ‎14-02-2023

Re: Increase upload speed

ADSL Products Downstream Line Rate (Mbps) Upstream Line Rate (Mbps) Downstream Range(Mbps) ADSL Availability Date Left in Jumper
WBC ADSL 2+ Up to 6.5 -- 5.5 to 7.5 Available --
WBC ADSL2+ Annex M Up to 6.5 Up to 1 5.5 to 7.5 Available --
ADSL Max Up to 5.5 -- 4 to 8 Available --
WBC Fixed Rate 2 -- -- Available --
Fixed Rate 2 -- -- Available --
SOADSL Products Downstream Line Rate (Mbps) Upstream Line Rate (Mbps) Downstream Range(Mbps) WBC SOADSL Availability Date Left in Jumper
WBC SOADSL 2+ Up to 6.5 -- 5.5 to 7.5 -- --
SOADSL Max Up to 5.5 -- 5.5 to 7.5 -- --
SOADSL Fixed Rate Up to 2 -- 4 to 8 -- --
Observed Speeds ADSL
Max Observed Downstream Speed 16.99
Max Observed Upstream Speed 0.93
Observed Date 2023-02-05
Other Offerings Availability Date
ADSL Multicast Available
Premise Environment Status
Bridge Tap U
VRI N
NTE FacePlate N
Last Test Date 31-01-2023
Exchange Product Restrictions Status
FTTP Priority Exchange N
WLR Withdrawal N
SOADSL Restriction Y

FTTP is not available.

The exchange is not in a current fibre priority programme

WLR is currently available at the exchange

SOADSL is restricted at the exchange

For all ADSL and WBC Fibre to the Cabinet (VDSL or G.fast) services, the stable line rate will be determined during the first 10 days of service usage.

For all SOADSL services,the stable line rate will be determined during the first 10 days of service usage.

jab1
Legend
Posts: 17,067
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Registered: ‎24-02-2012

Re: Increase upload speed

Thanks for that. Which exchange is it ?

John
JohnPhil
Dabbler
Posts: 10
Registered: ‎14-02-2023

Re: Increase upload speed

REDCLIFFE

jab1
Legend
Posts: 17,067
Thanks: 5,464
Fixes: 254
Registered: ‎24-02-2012

Re: Increase upload speed

Thanks. Looks like your street cabinet is not FTTC enabled, which is strange, but you are currently due to get Full Fibre in the next year, so they are unlikely to enable it anyway.

John
JohnPhil
Dabbler
Posts: 10
Registered: ‎14-02-2023

Re: Increase upload speed

They said that a couple of years ago, but I guess the pandemic delayed them considerably. also I'm a little over 1km away from the exchange, which would theoretically give 17Mbps/5Mbps. It would mostly solve the upload issues, but at a possibly higher monthly cost where I wouldn't benefit from improved download speed. I'm currently not able to stream 4K, for instance.

jab1
Legend
Posts: 17,067
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Registered: ‎24-02-2012

Re: Increase upload speed

the information I posted was based on the current build programme, which is progressing well in most areas, You cannot get above 1Mbps on an ADSL line, the physics just doesn't allow it. Where did you get that information from, as looks like a FTTC 'projection, and is irrelevant as they will not enable your cab this close to Full Fibre installation.

John
JohnPhil
Dabbler
Posts: 10
Registered: ‎14-02-2023

Re: Increase upload speed

That's not ADSL.

What speed can I expect from fibre broadband? (FTTC/VDSL2)

The speed of your connection will vary depending on the distance to the fibre cabinet that serves your house. If you know roughly how far the cabinet is, you should be able to calculate the speed you should receive based on the figures in the table below:

Distance to cabinet (metres) Estimated downstream connection speed Estimated upstream connection speed Cumulative %'age of premises at this distance
100m 100 Mbps 25 Mbps 5%
150m 80 Mbps 20 Mbps 10%
200m 65 Mbps 18 Mbps 20%
300m 45 Mbps 17 Mbps 30%
400m 42 Mbps 16 Mbps 45%
500m 38 Mbps 15 Mbps 60%
600m 35 Mbps 14 Mbps 70%
700m 32 Mbps 11 Mbps 75%
800m 28 Mbps 10 Mbps 80%
900m 25 Mbps 9 Mbps 85%
1000m 24 Mbps 8 Mbps 90%
1250m 17 Mbps 5 Mbps 95%
1500m 15 Mbps 4 Mbps 98%
VDSL2 Profile 17a, cabinet to premises speed estimate
 
jab1
Legend
Posts: 17,067
Thanks: 5,464
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Registered: ‎24-02-2012

Re: Increase upload speed

I said it looked like an FTTC projection, and distance from exchange is irrelevant in that scenario - it is distance from your street cab which counts.

John