Router refusing to accept wifi password on new phone
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Router refusing to accept wifi password on new phone
26-08-2019 10:20 AM
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Hi,
i have a sony xperia L3, it connects to all wifi except my plusnet home wifi.
I have done all the usual reset networks, forget network, re-started router.
It just says 'check password and try again'... I am typing in the correct password, have had someone check it and its all definitely correct. it is driving me mad.
I am reliably told its the router to blame. all other devices connect up just fine including ipads, other mobiles, desktop pcs, laptops etc....
Any help greatly appreciated.
Re: Router refusing to accept wifi password on new phone
26-08-2019 10:33 AM
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@MDTD wrote:
I am reliably told its the router to blame. all other devices connect up just fine including ipads, other mobiles, desktop pcs, laptops etc....
Any help greatly appreciated.
If all other devices connect without a problem, I can't quite see how the router can be to blame?
Strangely enough someone else has a phone (in this case an iPhone 7) that won't connect to their home network.
My suggestion - if it is possible - can you try connecting to say an amenable neighbours network?
Re: Router refusing to accept wifi password on new phone
26-08-2019 12:16 PM
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Have you checked that you are using the correct security protocol, probably WPA2, on your phone?
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Re: Router refusing to accept wifi password on new phone
26-08-2019 2:14 PM
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Thanks Baldrick1, where would that setting be on my phone?
Re: Router refusing to accept wifi password on new phone
26-08-2019 2:52 PM - edited 26-08-2019 2:54 PM
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This is extracted from here: https://support.sonymobile.com/gb/xperial3/userguide/wi-fi/
I assume that it is in the Security field.
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Re: Router refusing to accept wifi password on new phone
26-08-2019 2:54 PM
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i think i found it, pressed the wps button on router and it has connected.
thank you
Re: Router refusing to accept wifi password on new phone
26-08-2019 2:55 PM
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Ah, fair enough.
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