Repeat of same speed issue.
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Re: Repeat of same speed issue.
28-10-2011 5:36 PM
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I've just run some diagnostics and it's showing that there's an open phone fault. Who is your provider. Can you call them and ask them to tell you the status of the fault or to close it
Jojo
Re: Repeat of same speed issue.
28-10-2011 6:19 PM
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I originally raised a fault with BT when I started getting connection issues. They found a fault with the roadside box and fixed that. According to the fault tracker on their website it was closed on the 16th October, and I spoke to one of the engineers who confirmed that the line was now "perfect".
I'll give them a call and see if there's something else they haven't closed off.
Cheers
Presto.
Re: Repeat of same speed issue.
28-10-2011 8:20 PM
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I'm not going to touch anything for the rest of the weekend to see if this speed stays, or if it drops again. If it's due to anything that you guys at Plusnet have just done in the last 5 mins, then a huge thankyou as it's worked.
Cheers
Presto.
Re: Repeat of same speed issue.
29-10-2011 9:34 AM
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Re: Repeat of same speed issue.
31-10-2011 11:48 AM
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Could someone post one of the connections graphs, so I can see if it is still dropping the connection regularly, or if that's been sorted out. About the only left that I can replace at home is the master socket, so if connections are still dropping I'll try that.
Thanks
Mark.
Re: Repeat of same speed issue.
01-11-2011 11:51 AM
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Yes it does seem a lot better. It should have increased the profile by now, so I've reset the profile in order to kick this into action. It can take up to 24 hours though.
Jojo
Re: Repeat of same speed issue.
01-11-2011 2:40 PM
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did you mean to say that
Quote Hey Presto
To be is to do - Kant
do be do be do - Sinatra
Re: Repeat of same speed issue.
01-11-2011 2:48 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Repeat of same speed issue.
02-11-2011 12:51 PM
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So thanks again JoJo, Jelv and co. for all the help and assistance - and you've all welcome to open with "Hey Presto"
Re: Repeat of same speed issue.
02-11-2011 12:54 PM
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Quote from: PeterLoftus did you mean to say that
Couldn't resist it Peter
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