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Please can I have an IP Profile Reset - Sorted

Moderator
Moderator
Posts: 27,066
Thanks: 1,785
Fixes: 144
Registered: ‎14-04-2007

Please can I have an IP Profile Reset - Sorted

According to Kitz my IP profile should be 7150.
Could someone advise me why it isn't?
Quote
Download speed achieved during the test was - 5786 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 6500 Kbps

Customer and Forum Moderator. Windows 10 Firefox 62.0.3 (64-bit)

6 REPLIES
Apprentice
Grafter
Posts: 614
Registered: ‎04-11-2008

Re: Please can I have an IP Profile Reset

It looks like some folk will have to shout to get attention from Staff on this "Community" forum  Tongue  Smiley
Moderator
Moderator
Posts: 27,066
Thanks: 1,785
Fixes: 144
Registered: ‎14-04-2007

Re: Please can I have an IP Profile Reset

I thought I would try the polite approach first. I know it doesn't usually work as well as shouting and swearing but that's not my way Smiley

Customer and Forum Moderator. Windows 10 Firefox 62.0.3 (64-bit)

Community Gaffer
Community Gaffer
Posts: 17,667
Thanks: 659
Fixes: 163
Registered: ‎05-04-2007

Re: Please can I have an IP Profile Reset

I'm taking a look now Strat.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Gaffer
Community Gaffer
Posts: 17,667
Thanks: 659
Fixes: 163
Registered: ‎05-04-2007

Re: Please can I have an IP Profile Reset

Looks like it sorted itself out at around 6.30 last night Strat.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Moderator
Moderator
Posts: 27,066
Thanks: 1,785
Fixes: 144
Registered: ‎14-04-2007

Re: Please can I have an IP Profile Reset

Thanks Chris Smiley
Download speed achieved during the test was - 6305 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 7150 Kbps

Customer and Forum Moderator. Windows 10 Firefox 62.0.3 (64-bit)

Moderator
Moderator
Posts: 27,066
Thanks: 1,785
Fixes: 144
Registered: ‎14-04-2007

Re: Please can I have an IP Profile Reset - Sorted

Just out of interest this was yesterday:

This was today on the higher profile:

This was today with Kaspersky disabled:

It makes you think Undecided

Customer and Forum Moderator. Windows 10 Firefox 62.0.3 (64-bit)