Reduced bandwidth, anything I can do?
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Reduced bandwidth, anything I can do?
31-08-2016 5:20 PM
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Hi All I have had a fairly solid 1.5MB for the last few years on Plusnet. This has reduced recently to around 1MB. It looks like the SNR has increased. I currently have SNR 9 and loop attenuation of 60. Can I ask Plusnet to reduce the SNR target? Has it been increased automatically to improve reliability? I am using a Draytek 2850 Router.
Re: Reduced bandwidth, anything I can do?
31-08-2016 5:25 PM - edited 31-08-2016 5:29 PM
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It sounds like the target SNR has crept up either due to frequent disconnects or lots of errors. Some nice person here may be able to reset it for you and/or get a line report to see if you have had lots of disconnects recently
One other thing you can try is the quiet line test by dialing 17070, selecting option 2 and listening for any crackles and/or excessive background noise.
Re: Reduced bandwidth, anything I can do?
31-08-2016 5:27 PM
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