Questions

DJMcKenzie87 · ‎12-07-2024

Hi Good Evening I hope you well and Enjoy Weekend I've got questions for you Befor I join plus.net for Broadband My connection speed was 55Meg Down and 16Meg up FTTC

Can you have a look at IP Profile on my account because is set for 38

I know my line can get up to 55Meg down Anyway Thank in advance

Plusnet Hub2WiFi Hub IPv6 Status:Enabled IPv6 network status:Disabled

IPv6 WAN detailsGlobal unicast address:Not availableGlobal unicast prefix / length:Not availableLink local address:Not availableRemote link local address:Not availableDNS:IPv4 only

GUI version:1.9 16_08_2022
Firmware version:v0.10.00.04201-PN

MatthewWheeler · ‎01-01-2012

Hi @DJMcKenzie87

It looks like our systems put you on a 40/10 profile based on the estimates for your line although I can see that the line is capable of doing better.

I've placed an order to change this with our suppliers which will complete tomorrow and should get your speeds increased.

Let us know how you get on

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button

Matthew Wheeler
Plusnet Help Team

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