No Broadband or Phone.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- No Broadband or Phone.
No Broadband or Phone.
31-08-2024 12:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Am posting here in the hope that it catches the eye of a member of the help team..
Openreach trenched along the pavement outside this morning laying a duct for full fibre. In the process they have ripped out the directly buried landline cable with a tail about 1 metre long from back under the road somewhere. They have been unable to find the end to rejoin it so have had to leave it and fill the hole back in and retarmac, leaving the broken cable neatly rolled up under it all.
I have tried the text bot ‘available 24 hours a day’ and received no response.
Not impressed!
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Re: No Broadband or Phone.
31-08-2024 1:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Oh dear, bad luck ☹️
I knew they are culling lots of posts from the fora, but I didn't think they'd go so far as to cut off the moderators too!
Re: No Broadband or Phone.
31-08-2024 1:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Well after an hour and a half the bot has finally returned from it's cyber lunch and kicked into life. I'm now waiting for a call from an 'advisor'.
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Re: No Broadband or Phone.
31-08-2024 3:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@corringham
Please don’t encourage the conspiracy theorists!
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Re: No Broadband or Phone.
31-08-2024 3:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@Baldrick1 If you are referring to the topic I think you are, it is not a 'conspiracy' - there is documentary proof for it.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page