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Probable BE Refugee - some questions
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Re: Probable BE Refugee - some questions
01-03-2013 10:35 PM
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tonycollinet!
Come back!
Come back!
Kelly Dorset
Ex-Broadband Service Manager
Ex-Broadband Service Manager
Message 16 of 19
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Re: Probable BE Refugee - some questions
02-03-2013 12:08 AM
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Quote from: Razer
Quote from: tonycollinet See, that's what I remember about plusnet - fantastic user forums.
That's what I remember about BE.
Yes, BE are pretty good in that respect also. Still not as good IMO as plusnet, just for the staff participation.
Message 17 of 19
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Re: Probable BE Refugee - some questions
02-03-2013 7:20 PM
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Also moved from Be - about 6 weeks ago. Experience pretty much as above but one other thing:
In three years I had to telephone Be maybe half a dozen times. I don't recall it ever taking longer than 10 seconds before the call was answered and I was speaking with someone. In six weeks I've called Be four times and I've never been less than 15 minutes on hold.
In three years I had to telephone Be maybe half a dozen times. I don't recall it ever taking longer than 10 seconds before the call was answered and I was speaking with someone. In six weeks I've called Be four times and I've never been less than 15 minutes on hold.
Message 18 of 19
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Re: Probable BE Refugee - some questions
03-03-2013 9:40 PM
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Another question
Did anyone who migrated in from BE also have telephone with BE, and migrated that at the same time? If so, how well did that work? Anything to be aware of?
Did anyone who migrated in from BE also have telephone with BE, and migrated that at the same time? If so, how well did that work? Anything to be aware of?
Message 19 of 19
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- Probable BE Refugee - some questions