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Probable BE Refugee - some questions

Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: Probable BE Refugee - some questions

tonycollinet!
Come back!  Cool
Kelly Dorset
Ex-Broadband Service Manager
tonycollinet
Grafter
Posts: 1,140
Thanks: 5
Registered: ‎14-08-2007

Re: Probable BE Refugee - some questions

Quote from: Razer
Quote from: tonycollinet
See, that's what I remember about plusnet - fantastic user forums.

That's what I remember about BE.

Yes, BE are pretty good in that respect also. Still not as good IMO as plusnet, just for the staff participation.
beetnik
Grafter
Posts: 31
Thanks: 4
Registered: ‎07-01-2013

Re: Probable BE Refugee - some questions

Also moved from Be - about 6 weeks ago. Experience pretty much as above but one other thing:
In three years I had to telephone Be maybe half a dozen times. I don't recall it ever taking longer than 10 seconds before the call was answered and I was speaking with someone. In six weeks I've called Be four times and I've never been less than 15 minutes on hold.
tonycollinet
Grafter
Posts: 1,140
Thanks: 5
Registered: ‎14-08-2007

Re: Probable BE Refugee - some questions

Another question
Did anyone who migrated in from BE also have telephone with BE, and migrated that at the same time? If so, how well did that work? Anything to be aware of?