Plusnet Line Speed Lagging

[#1]

Hi paulbay,
That can sometimes happen with a reset. I've just lifted ours to 2500k so you should see that increase soon. It normally reboots you from our end in about 15-30 minutes but if it doesn't you can select disconnect then connect from the router homepage. Wait for it to do it our end first though.
Jojo

[#2]

I've just noticed on the router info that I am getting HUGE numbers of HEC errors. Is this a cause for concern? To be honest they seem so high I can hardly believe they are correct - shouldn't I be getting problems with that many errors? I'm wondering whether it's a glitch in the router stats.
Link Information

Uptime: 0 days, 0:40:03
DSL Type: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 2,880
Data Transferred (Sent/Received) [kB/MB]: 0.00 / 12.37
Output Power (Up/Down) [dBm]: 12.0 / 18.0
Line Attenuation (Up/Down) [dB]: 26.5 / 52.0
SN Margin (Up/Down) [dB]: 23.0 / 6.0
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 4 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 14 / 0
FEC Errors (Up/Down): 0 / 2,304
CRC Errors (Up/Down): 0 / 10
HEC Errors (Up/Down): 0 / 4,294,958,345

[#3]

Hi paulbay,
I wouldn't worry about that too much for now, lets see how the line settles down.
Jojo

[#4]

OK thanks Jojo. I probably shouldn't look at these stats as they just worry me unnecessarily sometimes. The line seems to be performing fine so that's the main thing.

[#5]

Had good stable line all weekend, although the SNR Margin was dropping down to 3 - 3.5 at times. The connection speed was 3360 or so so I had a profile of 2500. I did seem to be getting a lot of errors, but the line appeared to be running fine. However, at some time over Sunday night, something must have happened and I guess the router must have reconnected, this time with an SNR margin of 10db and a connection of 2500. I reconnected manually this a.m. and it is now 9db and 2752. I also noticed a HUGE no. of HEC errors this morning (cleared on the reconnect). I have no idea what happened overnight but presumably the 'system' has decided that my SNR margin should be 9 rather than 6? Hopefully it will remain stable now at this setting.

[#6]

Hi paulbay,
Yes, it may have been too unstable at 6dB, but at least we know now. You did say you wanted it at 9 anyway
Jojo