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Plus.net not responding - delays in connecting

hamilton36
Grafter
Posts: 220
Thanks: 1
Registered: ‎13-08-2007

Plus.net not responding - delays in connecting

Hi,
What is happening with Plus.net?  Long delays in connecting to Internet. Frequent error messages: "plus.com not responding" , "waiting for ....URL" and "cannot connect to .........".  Sometimes waiting to download a page takes over 2 minutes!
Thanks,
Alex
14 REPLIES 14
scootie
Grafter
Posts: 4,799
Thanks: 1
Registered: ‎03-11-2007

Re: Plus.net not responding - delays in connecting

wats this got to do with gaming  Huh
i've not had any problems that your seeing touch wood
pcoventry
Grafter
Posts: 434
Registered: ‎26-11-2007

Re: Plus.net not responding - delays in connecting

Hello Alex,
I'm sorry to hear that you are having problems. If you would like to call us or message me your username then I'll be happy to take a look for you. There are many reasons for this but a look at your account should give me a better idea. Our number is 0845 140 0200
hamilton36
Grafter
Posts: 220
Thanks: 1
Registered: ‎13-08-2007

Re: Plus.net not responding - delays in connecting

My username is  hamilton36 . The fault is intemittent - i.e its working well now at 19.00hrs and it was not 2 hours ago. 
Thanks,
Alex
adie:quote
cjags
Aspiring Pro
Posts: 508
Thanks: 24
Fixes: 4
Registered: ‎31-08-2007

Re: Plus.net not responding - delays in connecting

I am having trouble with SMTP email too.  Thunderbird is taking several attempts to connect to the mail server to send / receive emails.
artmo
Aspiring Champion
Posts: 19,524
Thanks: 421
Registered: ‎12-08-2007

Re: Plus.net not responding - delays in connecting

An hour ago I was having trouble connecting.  Kept getting 'timed out' messages.  All appears OK at present.
cjags
Aspiring Pro
Posts: 508
Thanks: 24
Fixes: 4
Registered: ‎31-08-2007

Re: Plus.net not responding - delays in connecting

Also getting FTP dropping out and delays loading webpages (including this one!!).  It is getting worse Sad
hamilton36
Grafter
Posts: 220
Thanks: 1
Registered: ‎13-08-2007

Re: Plus.net not responding - delays in connecting

Quote from: cjags
I am having trouble with SMTP email too.  Thunderbird is taking several attempts to connect to the mail server to send / receive emails.

I am also having problems with SMTP messages, which leads me to think that this is Plus.net problem.  It just took me over 5 minutes to get to this forum, which is beyond the pail in my opinion.
Alex
hamilton36
Grafter
Posts: 220
Thanks: 1
Registered: ‎13-08-2007

Re: Plus.net not responding - delays in connecting

Quote from: ASBO
wats this got to do with gaming  Huh
i've not had any problems that your seeing touch wood

I did not say that it had anything to do with gaming.  You are just lucky, because the other messages show that I am not alone in this.
itsme
Grafter
Posts: 5,924
Thanks: 3
Registered: ‎07-04-2007

Re: Plus.net not responding - delays in connecting

The question was asked as you originally posted in the Gamers forum and a moderator moved it to this forum.  http://community.plus.net/forum/index.php/topic,77221.0.html
pengyou
Grafter
Posts: 96
Registered: ‎30-07-2007

Re: Plus.net not responding - delays in connecting

Quote from: cjags
Also getting FTP dropping out

I've just had lots of trouble trying to use FTP to get some files from my webspace. I tried about 9 times using 3 different FTP programs and never got much further than logging in ... tried one last time and it worked. Usually I have no trouble with this daily task.
hamilton36
Grafter
Posts: 220
Thanks: 1
Registered: ‎13-08-2007

Re: Plus.net not responding - delays in connecting

Quote from: itsme
The question was asked as you originally posted in the Gamers forum and a moderator moved it to this forum.  http://community.plus.net/forum/index.php/topic,77221.0.html

I apologise for that. Don't know how I did that.
Alex
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,889
Thanks: 4,983
Fixes: 316
Registered: ‎04-04-2007

Re: Plus.net not responding - delays in connecting

Are people still having problems? AFAIK nothing happened on Friday night that would explain this Undecided

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

artmo
Aspiring Champion
Posts: 19,524
Thanks: 421
Registered: ‎12-08-2007

Re: Plus.net not responding - delays in connecting

Everything back to normal for me Bob.
pengyou
Grafter
Posts: 96
Registered: ‎30-07-2007

Re: Plus.net not responding - delays in connecting

I have not had any more FTP trouble since Friday