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Please post evidence of postini false positives here

terminal
Grafter
Posts: 75
Registered: ‎30-07-2007

Re: Please post evidence of postini false positives here

Quote from: Bob

Quote from: terminal
how long will it be before this is done? I seem to  remember it took ages to get the current buttons on there.  In my view this should have been done as soon as you rolled postini out, seems unprofessional to roll out new systems without the infrastructure to support it.

I see no reason why we can't have it completed within a week. We had to modify the original plugin so it *didn't* send email as attachments. Now we can pretty much use the raw version.

well that was a week ago, still no sign of those buttons being updated.  Any guess when this might be done?
mikeb
Rising Star
Posts: 481
Thanks: 24
Registered: ‎10-06-2007

Re: Please post evidence of postini false positives here

Yet another one due to the recent PN changes Sad
Quote
Envelope-to: TM@My_Postinied_PN_account.plus.com
Delivery-date: Thu, 31 Jan 2008 16:01:38 +0000
Received: from exprod5mx249.postini.com ([64.18.0.169] helo=psmtp.com)
  by pih-sunmxcore13.plus.net with smtp (PlusNet MXCore v2.00) id 1JKbr6-0006XT-Ck
  for TM@My_Postinied_PN_account.plus.com; Thu, 31 Jan 2008 16:01:38 +0000
Received: from source ([209.104.37.27]) by exprod5mx249.postini.com ([64.18.4.11]) with SMTP;
Thu, 31 Jan 2008 10:01:33 CST
Date: 31 Jan 2008 08:01:10 -0800
Message-Id: <8556-1201795270217555-860166674158915@reply.ticketmaster.com>
Reply-to: Ticketmaster <ticketalert@mailservices.ticketmaster.co.uk>
From: Ticketmaster <ticketalert@mailservices.ticketmaster.co.uk>
To: TM@My_Postinied_PN_account.plus.com
Subject: Check out this week's hot tickets and special offers
MIME-Version: 1.0
X-NTF-MIME: BOTH
X-NTF-cell_id: 204804_5
X-NTF-unique_key: 94027670
Content-Type: multipart/alternative; boundary="_8556_1201795270217555_860166674158915_reply_ticketmaster_com__2"
X-pstn-neptune: 7/6/0.86/89
X-pstn-levels: (S: 3.65022/99.90000 CV:99.9000 R:95.9108 P:95.9108 M:79.5359 C:86.0174 )
X-pstn-settings: 1 (0.1500:0.1500) cv gt3 gt2 gt1 r p M c
X-pstn-addresses: from <ticketalert@mailservices.ticketmaster.co.uk> [20/1]
X-pn-pstn: Spam 1
X-Agent-Received: from PN POP My_Postinied_PN_account (mail.plus.net); Thu, 31 Jan 2008 20:05:53 +0000
X-Agent-Junk-Probability: 0



B T Plusnet, a bit kinda like P T Barnum ...

... but quite often appears to feature more clowns Tongue
mikeb
Rising Star
Posts: 481
Thanks: 24
Registered: ‎10-06-2007

Re: Please post evidence of postini false positives here

... and another one due to a ridiculously low spam score, also with a history of messages not being delivered at all to my postinied A/C but being freely delivered to my non-postini A/C Sad
Quote
Envelope-to: argos@My_Postinied_PN_account.plus.com
Delivery-date: Thu, 31 Jan 2008 18:13:12 +0000
Received: from exprod5mx233.postini.com ([64.18.0.119] helo=psmtp.com)
  by pih-sunmxcore11.plus.net with smtp (PlusNet MXCore v2.00) id 1JKduR-00078F-OT
  for argos@My_Postinied_PN_account.plus.com; Thu, 31 Jan 2008 18:13:12 +0000
Received: from source ([195.140.186.55]) by exprod5mx233.postini.com ([64.18.4.11]) with SMTP;
Thu, 31 Jan 2008 12:13:09 CST
Received: from app14.muc.ec-messenger.com (app14.muc.ec-messenger.com [172.16.8.44])
by mta24.muc.ec-messenger.com (READY) with ESMTP id 86F434C55FA
for <argos@My_Postinied_PN_account.plus.com>; Thu, 31 Jan 2008 19:13:08 +0100 (CET)
Date: Thu, 31 Jan 2008 19:13:08 +0100 (CET)
From: Argos <argos@email-argos.co.uk>
Reply-To: Argos <smartlve@argos.co.uk>
To: argos@My_Postinied_PN_account.plus.com
Message-ID: <19867822.1201803188550.ecMessenger@email-argos.co.uk>
Subject: Exclusive competition from The Gos
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_Part_23008922_6546126.1201803188539"
X-eC-messenger-mid: 700043775
X-eC-messenger-cid: 7081
X-eC-messenger-sender-domain: bounce.email-argos.co.uk
X-eC-messenger-IP: 9/DEFAULT
X-eC-messenger-email: argos@My_Postinied_PN_account.plus.com
X-pstn-levels: (S: 0.00000/97.04963 CV:99.9000 R:95.9108 P:95.9108 M:95.5423 C:98.6951 )
X-pstn-settings: 1 (0.1500:0.1500) cv gt3 gt2 gt1 r p m c
X-pstn-addresses: from <argos@email-argos.co.uk> [20/1]
X-pn-pstn: Spam 1
X-Agent-Received: from PN POP My_Postinied_PN_account (mail.plus.net); Thu, 31 Jan 2008 20:05:54 +0000
X-Agent-Junk-Probability: 0



B T Plusnet, a bit kinda like P T Barnum ...

... but quite often appears to feature more clowns Tongue
mikeb
Rising Star
Posts: 481
Thanks: 24
Registered: ‎10-06-2007

Re: Please post evidence of postini false positives here

... and just  for good measure, here's yet another one due to the recent PN changes Sad
Quote
Envelope-to: tandm@My_Postinied_PN_account.plus.com
Delivery-date: Thu, 31 Jan 2008 11:03:30 +0000
Received: from exprod5mx233.postini.com ([64.18.0.119] helo=psmtp.com)
  by pih-sunmxcore19.plus.net with smtp (PlusNet MXCore v2.00) id 1JKXCb-00064Z-Qd
  for tandm@My_Postinied_PN_account.plus.com; Thu, 31 Jan 2008 11:03:30 +0000
Received: from source ([195.140.185.225]) by exprod5mx233.postini.com ([64.18.4.11]) with SMTP;
Thu, 31 Jan 2008 03:03:27 PST
Received: from app06.muc.ec-messenger.com (app06.muc.ec-messenger.com [172.16.8.36])
by aps56.muc.ec-messenger.com (READY) with ESMTP id E1ED92AA20
for <tandm@My_Postinied_PN_account.plus.com>; Thu, 31 Jan 2008 12:02:15 +0100 (CET)
Date: Thu, 31 Jan 2008 12:02:15 +0100 (CET)
From: Thompson & Morgan <tm-newsletter@thompson-morgan.com>
Reply-To: Thompson & Morgan <ccare@thompson-morgan.com>
To: tandm@My_Postinied_PN_account.plus.com
Message-ID: <32125931.1201777335921.ecMessenger@newsletter.thompson-morgan.com>
Subject: Complimentary Sarpo Potatoes with selected orders
MIME-Version: 1.0
Content-Type: text/html; charset=iso-8859-1
Content-Transfer-Encoding: quoted-printable
X-eC-messenger-mid: 400132333
X-eC-messenger-cid: 527
X-eC-messenger-sender-domain: bounce.newsletter.thompson-morgan.com
X-eC-messenger-email: tandm@My_Postinied_PN_account.plus.com
X-pstn-neptune: 52/32/0.62/67
X-pstn-levels: (S: 1.27853/99.86715 CV:99.9000 R:95.9108 P:95.9108 M:97.0282 C:60.2565 )
X-pstn-settings: 1 (0.1500:0.1500) cv gt3 gt2 gt1 r p m C
X-pstn-addresses: from <tm-newsletter@thompson-morgan.com> [20/1]
X-pn-pstn: Spam 1
X-Agent-Received: from PN POP My_Postinied_PN_account (mail.plus.net); Thu, 31 Jan 2008 20:05:30 +0000
X-Agent-Junk-Probability: 0



B T Plusnet, a bit kinda like P T Barnum ...

... but quite often appears to feature more clowns Tongue
netreg
Grafter
Posts: 114
Registered: ‎24-08-2007

Re: Please post evidence of postini false positives here

I have 10 genuine emails that have been put into spam, should i post all 10 headers  Huh
thanks
terminal
Grafter
Posts: 75
Registered: ‎30-07-2007

Re: Please post evidence of postini false positives here

netreg, from bobs earlier message ...
Quote from: Bob
Just to reiterate what I said up there folks ^^^
It makes it a lot easier for us to collate, analyse and report these false positives if they're sent as attachments to notspam@spamtraining.plus.com.
A few of you are doing this but the more we get the better!

forwarding as attachments to the notspam address should be sufficient. 
This forum seems to be for people to vent their frustration at the way postini / plusnet seem incapable of recognising certain emails as not being spams (lost count of the number of false positives I've had this week, in excess of 50)
netreg
Grafter
Posts: 114
Registered: ‎24-08-2007

Re: Please post evidence of postini false positives here

Quote from: terminal
netreg, from bobs earlier message ...
Quote from: Bob
Just to reiterate what I said up there folks ^^^
It makes it a lot easier for us to collate, analyse and report these false positives if they're sent as attachments to notspam@spamtraining.plus.com.
A few of you are doing this but the more we get the better!

forwarding as attachments to the notspam address should be sufficient. 
This forum seems to be for people to vent their frustration at the way postini / plusnet seem incapable of recognising certain emails as not being spams (lost count of the number of false positives I've had this week, in excess of 50)

understood,  sent 10 yesterday and another 4 today Smiley    thanks for the clarification.
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Please post evidence of postini false positives here

Will forwarding false positives to spam @ spamtraining.plus.net do any good?
When a considerable number are because Plusnet are misinterpreting the Postini headers Plusnet cannot forward them automatically to Postini as they will be ridiculed.
They know that they have made a complete foul-up of the tagging as Spam 1,2 etc (or if they don't they haven't been paying any attention to these forums).
Given the minuscule proportion of the emails forwarded for DSPAM training that were actually used I suspect this is just a publicity stunt just to kid us that something is being done.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
vectrian
Newbie
Posts: 7
Registered: ‎11-01-2008

Re: Please post evidence of postini false positives here

My experience. I run ZoneLabs Security Suite which has anti-spam & anti-phishing. I have had an occasional false positive - eBay, Play.com - but, the important bit, no false negatives. The spams/phishing mails get put into separate files by Zone Labs so I've no way of telling whether your system is responsible for sorting or not. Doesn't matter as the result is what matters and that is excellent. Recommend ZoneLabs security anytime; certainly between it and Postini spam is rare Smiley
cp:blue Errant smiley sorted mod:end
grahamv
Grafter
Posts: 46
Registered: ‎27-07-2007

Re: Please post evidence of postini false positives here

Another - one of several (all false positives) from an educational supplies site.
Quote
Received: from 127.0.0.1 by xxxx.plus.com with POP3
id <UID8755-1115734981."xxxx@mail.plus.net"@127.0.0.1>
for <"xxxx@mail.plus.net"@127.0.0.1>;
Sun, 3 Feb 2008 06:56:56 +0000
Envelope-to: xxxx@xxxx.plus.com
Delivery-date: Sat, 02 Feb 2008 22:45:16 +0000
Received: from exprod5mx212.postini.com ([64.18.0.71] helo=psmtp.com)
  by pih-sunmxcore10.plus.net with smtp (PlusNet MXCore v2.00) id 1JLR6p-0004Z7-Mh
  for xxxx@xxxx.plus.com; Sat, 02 Feb 2008 22:45:16 +0000
Received: from source ([80.82.115.163]) (using TLSv1) by exprod5mx212.postini.com ([64.18.4.10]) with SMTP;
Sat, 02 Feb 2008 14:45:13 PST
Received: from chalkface.chalkface.com ([80.82.115.163])
by chalkface.chalkface.com with esmtp (Exim 4.68 (FreeBSD))
(envelope-from <learning_resources-xxxx.plus.com@chalkface.com>)
id 1JLR6n-0007aG-4u
for xxxx@xxxx.plus.com; Sat, 02 Feb 2008 22:45:13 +0000
Content-Type: text/html; charset="utf-8"
MIME-Version: 1.0
Content-Transfer-Encoding: quoted-printable
Subject: [-SPAM-] Literacy basics: spelling worksheets
From: Chalkface Project <learning_resources@chalkface.com>
To: xxxx@xxxx.plus.com
Date: Sat, 02 Feb 2008 22:45:13 -0000
Message-ID: <20080202224513.70236.61817@chalkface.chalkface.com>
X-djWarehouse-SetID: 77
X-djWarehouse-MessageID: 64
X-djWarehouse-User: 24696
X-djWarehouse-CopyID: 1892020
X-pstn-neptune: 0/0/0.00/0
X-pstn-levels:    (S: 0.08456/99.16465 CV:99.9000 R:95.9108 P:95.9108 M:90.4903 C:99.5902 )
X-pstn-settings: 1 (0.1500:0.1500) cv gt3 gt2 gt1 r p m c
X-pstn-addresses: from <learning_resources@chalkface.com> [18/1]
X-pn-pstn: Spam 1
X-PN-VirusFiltered: by PlusNet MXCore (v4.00)

Yes folks, spelling worksheets are very subversive!
grahamv
Grafter
Posts: 46
Registered: ‎27-07-2007

Re: Please post evidence of postini false positives here

And here's another.
Quote
Received: from 127.0.0.1 by xxxx.plus.com with POP3
id <UID1556-1185954532."xxxx@mail.plus.net"@127.0.0.1>
for <"xxxx@mail.plus.net"@127.0.0.1>;
Sun, 3 Feb 2008 18:12:29 +0000
Envelope-to: xxxx@xxxx.plus.com
Delivery-date: Sun, 03 Feb 2008 17:21:07 +0000
Received: from exprod5mx250.postini.com ([64.18.0.170] helo=psmtp.com)
  by pih-sunmxcore17.plus.net with smtp (PlusNet MXCore v2.00) id 1JLiWf-0001yl-NZ
  for xxxx@xxxx.plus.com; Sun, 03 Feb 2008 17:21:07 +0000
Received: from source ([213.86.172.71]) by exprod5mx250.postini.com ([64.18.4.10]) with SMTP;
Sun, 03 Feb 2008 10:21:02 MST
Received: (qmail 16966 invoked by uid 104); 3 Feb 2008 17:21:01 -0000
Date: 3 Feb 2008 17:21:01 -0000
Message-ID: <20080203172101.16965.qmail@lastminute.com>
Reply-To: UK@weeklynews2.lastminute.com
Errors-To: uk_TRAVNOHT_html-TRAVNOHT_1@weeklynews2.lastminute.com
From: lastminute.com <uk@lastminute.com>
Subject: [-SPAM-] thermals off, trunks on
To: xxxx@xxxx.plus.com
MIME-Version: 1.0
Content-Type: text/html; charset="iso-8859-1"
X-pstn-neptune: 0/0/0.00/0
X-pstn-levels:    (S: 0.08330/99.14710 CV:99.9000 R:95.9108 P:95.9108 M:97.0282 C:98.6951 )
X-pstn-settings: 1 (0.1500:0.1500) cv gt3 gt2 gt1 r p m c
X-pstn-addresses: from <uk@lastminute.com> [18/1]
X-pn-pstn: Spam 1
X-PN-VirusFiltered: by PlusNet MXCore (v4.00)

Ah well, if it continues like this I'll just have to find another way to book my holidays.
godsell4
Rising Star
Posts: 3,366
Thanks: 15
Registered: ‎06-04-2007

Re: Please post evidence of postini false positives here


Has PN started any whitelisting yet based on message sent to notspam ?
So far, the response from PN on this seems inert. Sad
SW.
--
3Mb FTTC
https://portal.plus.net/my.html?action=data_transfer_speed
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: Please post evidence of postini false positives here

why the lowscore From PN to PN  Huh
Quote
Envelope-to: sue@xxxxxxx.me.uk
Delivery-date: Mon, 04 Feb 2008 07:45:38 +0000
Received: from exprod5mx225.postini.com ([64.18.0.84] helo=psmtp.com)
  by pih-sunmxcore10.plus.net with smtp (PlusNet MXCore v2.00) id 1JLw1I-0002f9-EQ
  for sue@xxxxxxx.me.uk; Mon, 04 Feb 2008 07:45:37 +0000
Received: from source ([212.159.14.212]) (using TLSv1) by exprod5mx225.postini.com ([64.18.4.10]) with SMTP;
Mon, 04 Feb 2008 02:45:31 EST
Received: from [87.112.6.95] (helo=oemcomputer)
by ptb-relay01.plus.net with smtp (Exim) id 1JLw1B-00057i-Gn
for sue@xxxxxx.me.uk; Mon, 04 Feb 2008 07:45:30 +0000
Message-ID: <001501c86701$e441b9c0$0501a8c0@home>
From: "Sue" <Sue@xxxxxxxx.idps.co.uk>
To: <sue@xxxxxxxx.me.uk>
Subject: [-SPAM-] Fw: It's Time To Celebrate Chinese New Year
Date: Mon, 4 Feb 2008 07:45:11 -0000
X-Priority: 3
X-MSMail-Priority: Normal
X-Mailer: Microsoft Outlook Express 6.00.2800.1409
Disposition-Notification-To: "Sue" <Sue@xxxxxxx.idps.co.uk>
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1409
X-Plusnet-Relay: a277393bfe392d1c88de25e878ebded7
X-pstn-neptune: 0/0/0.00/0
X-pstn-levels:    (S: 0.04054/98.76080 CV:99.9000 R:95.9108 P:95.9108 M:97.0282 C:51.8443 )
X-pstn-settings: 1 (0.1500:0.1500) cv gt3 gt2 gt1 r p m C
X-pstn-addresses: from <Sue@xxxxxxxx.idps.co.uk> [17/1]
X-pn-pstn: Spam 1
X-PN-Spam-Filtered: by PlusNet MXCore (v4.00)
X-Antivirus: AVG for E-mail 7.5.516 [269.19.19/1257]
Mime-Version: 1.0
Content-Type: multipart/mixed; boundary="=======AVGMAIL-47A6CF8A5043======="
--=======AVGMAIL-47A6CF8A5043=======
Content-Type: multipart/alternative; boundary="----=_NextPart_000_0012_01C86701.DF2DAD40"
------=_NextPart_000_0012_01C86701.DF2DAD40
Content-Type: text/plain; charset=iso-8859-1
Content-Transfer-Encoding: quoted-printable
WeightWatchers.CO.UK
      To ensure Weight Watchers emails make it to your inbox, add =
weightwatchers@info.weightwatchers.co.uk to your address book.
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,899
Thanks: 5,008
Fixes: 316
Registered: ‎04-04-2007

Re: Please post evidence of postini false positives here

Quote from: jelv
Given the minuscule proportion of the emails forwarded for DSPAM training that were actually used I suspect this is just a publicity stunt just to kid us that something is being done.

Jelv, it is not a publicity stunt. instead it gives us a very good indication as to how well the current implementation is working. The forwarded emails will help us refine our own detection algorithms as well as Postini theirs.
Quote from: godsell4
Has PN started any whitelisting yet based on message sent to notspam ?
So far, the response from PN on this seems inert. Sad

No. No global white-listing has been enforced based on the forwarded emails. Neither am I sure that doing this would be to everyone's liking.
Quote from: pierre_pierre
why the lowscore From PN to PN  Huh

pierre_pierre, AFAIK this shouldn't be happening. We made some changes last week that should pass all PN > PN email passing through our relays as good.
Quote from: terminal
well that was a week ago, still no sign of those buttons being updated.  Any guess when this might be done?

The changes were supposed to be made last week but our QA guys weren't happy with them going out on a Friday. Should hopefully be done today all being well. Apologies for the confusion.
Guys, this thread isn't being ignored and the category filtering is definitely something that needs revisiting. Things like this shouldn't be happening and we've opened a problem to re-evaluate the heurisitcs (Ref: 49866)! Sad

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Please post evidence of postini false positives here

Bob,
Can I repeat a suggestion I made a while back. When you get the default settings right please make that SPAM 3 and make (by default) SPAM 1, 2 & 3 get tagged etc. That then gives room for two more lenient levels below - SPAM 1 could be S: 0.00000 only. The current SPAM 3, 4 and 5 are so strict they are worthless - to use them people would have to whitelist a colossal amount of addresses.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)