PN Full Fibre Promise

[#1]

I am on an FTTC 40/10 service with Plusnet and the contract ends in 2 months.

I am looking to move to FTTP but Openreach haven't finished the installation in our area yet.

Plusnet are offering me a renewal of FTTC with the Full Fibre Promise.

This says:-

Full Fibre broadband technology is rolling out across the UK. It’s so new it’s not available everywhere just yet. When you upgrade to our new Fibre package you’ll still get the latest connection available in your area and you’ll get the fastest speed we can offer you at your address.

Does this mean I will get the fastest FTTC possible (80/20 service) which the FFP suggests, or will I stay on 40/10 until the FTTP move?

In theory, my line can support around 53/12 on FTTC so 80/20 service will be an improvement.

[#2]

@cjags 

You don't say if you still have a landline.

Your line will be provisioned at the best speed possible on FTTC.

When Full Fibre arrives you can upgrade at any time you want - you just nned to start a new contrct to replace your current one.

Brian

[#3]

There is a landline at the moment but it is no longer used so the renewal will be no landline.

Sounds like I should get the fastest possible FTTC rather than the 40/10 service.

[#4 · Accepted solution]

@cjags 

You would be transferred onto a product called SOGEA - which is basically FTTC without the phone.

PN only offer one product - Fibre (not to be confused with Full Fibre). This will be provisioned at the best speed your line supports - either 40/10 or 82/20. It is a system choice based on your line charactistics.

Brian

[#5]

I'm guessing here...
I was on the 40/10 FTTC product and converted directly from that to 150Mbps FF, so have never been on uncapped FTTC. (The indicated data from Openreach for my circuit was for ~70Mbps on the full product) I would expect that, as the 40/10 FTTC product is no longer available to order, any new FTTC contract would be for the 80Mbps product.