Ongoing DNS Issues? Timeouts....
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Ongoing DNS Issues? Timeouts....
04-03-2014 9:45 PM
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Lots of timeouts today, still happening now.
Checked TG582n:
Connectivity to DNS Server 1 (212.159.6.9) is failing regularly.
Just me, or others got probs? Plusnet service status states that this problem was resolved @ 14:15.
Router has been rebooted.
Re: Ongoing DNS Issues? Timeouts....
04-03-2014 9:45 PM
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Re: Ongoing DNS Issues? Timeouts....
04-03-2014 9:46 PM
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Re: Ongoing DNS Issues? Timeouts....
04-03-2014 9:49 PM
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Re: Ongoing DNS Issues? Timeouts....
04-03-2014 10:02 PM
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Re: Ongoing DNS Issues? Timeouts....
04-03-2014 10:05 PM
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[tt]
Nameserver Response Time (ms)
min/avg/max/stdev/retries
212.159.6.9 failed
212.159.6.10 failed
208.67.222.222 18.13/18.54/18.96/0.35/0
208.67.222.220 17.97/18.12/18.23/0.08/0
208.67.222.123 18.31/18.92/19.88/0.67/0
208.67.220.123 18.23/18.99/20.59/0.83/0
8.8.8.8 23.46/24.77/28.59/1.93/0
8.8.4.4 18.21/18.45/19.06/0.31/0
4.2.2.1 17.90/18.53/19.71/0.66/0
4.2.2.6 17.71/18.69/21.96/1.65/0
[/tt]
Re: Ongoing DNS Issues? Timeouts....
04-03-2014 10:12 PM
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212.159. 6. 10 | Min | Avg | Max |Std.Dev|Reliab%|
----------------+-------+-------+-------+-------+-------+
- Cached Name | 0.043 | 0.047 | 0.051 | 0.003 | 50.0 |
- Uncached Name | 0.125 | 0.273 | 0.513 | 0.165 | 87.5 |
- DotCom Lookup | 0.077 | 0.109 | 0.140 | 0.044 | 42.9 |
---<O-OO---->---+-------+-------+-------+-------+-------+
212.159. 6. 9 | Min | Avg | Max |Std.Dev|Reliab%|
----------------+-------+-------+-------+-------+-------+
- Cached Name | 0.045 | 0.046 | 0.046 | 0.001 | 40.0 |
- Uncached Name | 0.060 | 0.060 | 0.060 | 0.000 | 50.0 |
- DotCom Lookup | 0.063 | 0.063 | 0.063 | 0.000 | 50.0 |
---<O-OO---->---+-------+-------+-------+-------+-------+
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Ongoing DNS Issues? Timeouts....
04-03-2014 10:17 PM
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Re: Ongoing DNS Issues? Timeouts....
04-03-2014 10:22 PM
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I did a trace route to www.google.com and it seemed to get the DNS ok, but took 12 hops and one hop is slow.
traceroute to www.google.com (74.125.132.147), 64 hops max, 52 byte packets
1 dsldevice.lan (192.x.x.x) 2.814 ms 2.268 ms 2.615 ms
2 lo0-central10.pcl-ag06.plus.net (195.166.128.187) 21.053 ms 20.617 ms 19.577 ms
3 link-a-central10.pcl-gw01.plus.net (212.159.2.180) 19.928 ms 19.356 ms 18.701 ms
4 xe-10-3-0.pcl-cr01.plus.net (212.159.0.212) 25.026 ms 19.490 ms 20.961 ms
5 ae1.ptw-cr01.plus.net (195.166.129.0) 19.591 ms 21.305 ms 61.278 ms
6 ae2.ptw-cr02.plus.net (195.166.129.5) 19.704 ms
ae1.ptw-cr02.plus.net (195.166.129.2) 19.576 ms
ae2.ptw-cr02.plus.net (195.166.129.5) 23.486 ms
7 72.14.223.32 (72.14.223.32) 20.627 ms 20.597 ms 19.646 ms
8 * 209.85.245.2 (209.85.245.2) 21.517 ms 20.251 ms
9 72.14.242.220 (72.14.242.220) 26.370 ms
209.85.253.94 (209.85.253.94) 20.729 ms 46.221 ms
10 209.85.251.231 (209.85.251.231) 26.436 ms
66.249.95.173 (66.249.95.173) 25.744 ms 25.950 ms
11 72.14.236.191 (72.14.236.191) 35.529 ms
72.14.238.217 (72.14.238.217) 377.298 ms *
12 * * 74.125.132.147 (74.125.132.147) 25.371 ms
Re: Ongoing DNS Issues? Timeouts....
04-03-2014 10:23 PM
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212.159.6.9 SYS-212.159.6.9 cdns01.plus.net 23636.64 14.0 30
A backup DNS server for this system.
40 queries to this host failed
Failed 8 tests, last: Too many warnings (8), probably broken.
212.159.6.10 SYS-212.159.6.10 cdns02.plus.net 42187.72 17.3 10
The current preferred DNS server.
91 queries to this host failed
Failed 8 tests, last: Too many warnings (7), probably broken.
Re: Ongoing DNS Issues? Timeouts....
04-03-2014 10:24 PM
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Re: Ongoing DNS Issues? Timeouts....
04-03-2014 10:25 PM
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Quote from: ukste20 will someone bee looking into this now? or will it have to wait to morning ? I mean something is wrong because theres a few of us posting out it
Looks like there was an engineer call out an hour or two ago so I'm fairly confident it's being worked on (ref: 79830). I'll nudge somebody to get a service status post out.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Ongoing DNS Issues? Timeouts....
04-03-2014 10:30 PM
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I have just rebooted everything thinking it was just me.
Took ages to complete my purchases.
Tracing route to www.google.co.uk [74.125.195.94] over a maximum of 20 hops
1 * * * Request timed out.
2 220ms 33ms 28ms 195.166.128.195
3 25ms 25ms 25ms 212.159.2.146
4 25ms 25ms 25ms 212.159.0.242
5 25ms 25ms 25ms 72.14.223.32
6 * 25ms 25ms 209.85.252.186
7 25ms 25ms 25ms 209.85.245.2
8 46ms 31ms 31ms 72.14.242.220
9 31ms 31ms 31ms 209.85.250.167
10 * * * Request timed out.
11 31ms 31ms 31ms 74.125.195.94
Trace complete.
podman
Re: Ongoing DNS Issues? Timeouts....
04-03-2014 10:34 PM
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Re: Ongoing DNS Issues? Timeouts....
04-03-2014 10:36 PM
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1 * * * Request timed out.
2 25ms 25ms 26ms 195.166.128.195
3 25ms 25ms 25ms 212.159.2.144
4 25ms 25ms 25ms 212.159.0.240
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
Trace complete.
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