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No router received transfer today

Sof
Newbie
Posts: 1
Registered: ‎21-07-2020

No router received transfer today

Transfer today to Plusnet, still no router received!  Paying for a service I cannot access.

1 REPLY 1
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,876
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: No router received transfer today

Hi there, I'm really sorry for the late dispatch of your router, I'll make sure we look into what's happened. I'll get the postage and packing fee refunded and if you could please let me know here when it arrives I'll also make sure that you get a refund for the time without service. 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team