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No connection

hazelgez
Newbie
Posts: 2
Registered: ‎30-07-2021

No connection

I was wondering if you can help me. I have throat cancer and cant speak on the phone. My internet is down and i cant get it to work at all. its been down for two day. I've tried it all. Troubleshooting and even changed my rooter over to the spare plusnet one. no help.

 

Please is there any way you cAN HELP WITH THIS?

 

 

3 REPLIES 3
dvorak
Moderator
Moderator
Posts: 29,653
Thanks: 6,668
Fixes: 1,485
Registered: ‎11-01-2008

Re: No connection


Moderators Note


This topic has been moved from My router to broadband and the topic title changed

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dvorak
Moderator
Moderator
Posts: 29,653
Thanks: 6,668
Fixes: 1,485
Registered: ‎11-01-2008

Re: No connection

You can raise a fault at https://faults.plus.net

 

You can also see if there is a local outage by checking https://status.zen.co.uk/broadband/

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
hazelgez
Newbie
Posts: 2
Registered: ‎30-07-2021

Re: No connection

thanks very much