New to Fibre
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: New to Fibre
- « Previous
-
- 1
- 2
- Next »
Re: New to Fibre
06-06-2014 10:33 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Yours is:
Downstream Speed:12.7 Mbps
Upstream Speed: 0.6 Mbps
I think this is why we need to take a look at your line to be honest.
Re: New to Fibre
06-06-2014 10:54 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: New to Fibre
09-06-2014 9:19 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: New to Fibre
09-06-2014 3:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for the update. Our Faults team will pick up the ticket as soon as possible and they'll re-test your line and close the fault if the issue has been resolved. If you have any further updates for our Faults team please update Ticket: 86619116.
Re: New to Fibre
09-06-2014 3:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: New to Fibre
09-06-2014 3:26 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: New to Fibre
09-06-2014 3:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: New to Fibre
10-06-2014 11:16 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
0800 013 2632.
Re: New to Fibre
10-06-2014 12:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: New to Fibre
10-06-2014 2:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: New to Fibre
12-06-2014 4:44 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Can you check and see if this is going anywhere as I want closure, speeds remain the same, the engineer has confirmed that there is not a hope that I could possibly receive any higher speeds owing to the distance I am away from the cabinet and a direct debit has just gone out for £19.99 for a service that is no different to the one I was paying £9.99 for. What are they rechecking/retesting for?
Re: New to Fibre
12-06-2014 5:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: New to Fibre
12-06-2014 9:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- « Previous
-
- 1
- 2
- Next »
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page