More connection issues AGAIN
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More connection issues AGAIN
27-01-2014 4:48 PM
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Re: More connection issues AGAIN
27-01-2014 5:07 PM
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Re: More connection issues AGAIN
27-01-2014 5:32 PM
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Iam not using wifi its wired cat 5 connection, It was fine this morning so why is it like this now??????? Downstream DBS 9db and 13db up i manually reset the router with no affect..Finnigan
Re: More connection issues AGAIN
27-01-2014 6:52 PM
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Phoned support fault raised something odd happening with my connection chap tried a snr reset and was denied something to do with client not matching profile or something anyway ill keep you posted...Thanks again Finnigan
Re: More connection issues AGAIN
28-01-2014 7:39 PM
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This issue is getting to beyond a joke internet fine all day till after 5pm then I can not connect to any game server server times out net is so damn slow it crawls just had unhelpfull reply on the phone from P/net saying its congestion at the exchange side if that was the case I would have seen the affects long before now Any one else seen this or these affects? also did a thinkbroadband speed test since yesterday its saying iam with madasafish and not plusnet as my provider what is going on??????? Finnigan
Re: More connection issues AGAIN
28-01-2014 7:44 PM
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Ive been having the same problem for over a month now... speeds fine OFF PEAK but come PEAK and its [Censored]
Re: More connection issues AGAIN
28-01-2014 8:24 PM
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just read your thread on your issues,And geez that's a joke what they are doing with u My issue is CAN NOT log into any game server AT all this has only happened since yesterday, Last time I had this was with virgin adsl throttling the life out of my connection this feels the same looks like I will be going else where for my net connection because after 3 engineer visits on my 10th router and numerous connection issues I have had enough,Iam mmo player I do not download anything aprt from game patches so this is the last straw, The real kick in the teeth for me my sister is on the same exchange which iam 1.2miles from and she has no lag or any online gaming issues and she is with BT so what does that tell you....Finnigan
Re: More connection issues AGAIN
28-01-2014 8:28 PM
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Meant to say its all traffic on the internet not just gaming it was a task even getting on to this forum this evening,It was just after 5pm when I got kick off star trek online, Bamdwidth throttling virgin media adsl used to do the same thing....Finnigan
Re: More connection issues AGAIN
28-01-2014 8:37 PM
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this is what I get when I try to browse the forum ill add the screenshot
Re: More connection issues AGAIN
28-01-2014 9:38 PM
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Re: More connection issues AGAIN
29-01-2014 1:48 AM
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To any plusnet staff can yous explain this no estimated line speed on my account???????? then underneath that its current line speed speed 7.15mb ill add a screenshot .....Finnigan
Re: More connection issues AGAIN
29-01-2014 3:00 AM
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There is however a way to get a new estimate to be visible on the page (until that one disappears again later). The way is to start the change of product process (usually just selecting one option) until a speed estimate is quoted. Once you're at that stage you can simply cancel the process without any changes taking place. Then visiting the current speed page will show up the new estimate you've just done.
Re: More connection issues AGAIN
29-01-2014 10:40 AM
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I can see you've raised a fault, thanks for that - it's sat with our speed faults team who'll get it tested and raised for you as soon as they can. Hope it's sorted quickly.
Re: More connection issues AGAIN
29-01-2014 10:58 AM
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I have just read your reply,So no idea what is the problem with this connection stalled on me last night trying to navigate these forums to post replys screen shot is on here, Also i phoned in yesterday too and was told by a very unhelpfull chap telling me its congestion on the exchange iam on as it happens my sister is on that same exchange both of us were on star trek online at the same time when i lost connection and was kicked off could not get back on the game at all she was still on the same damn game star trek online so if its congestion why wasnt she affected as shes with BT if its a congestion issue i would have seen the affects long ago not just since monday happens same time every day not a SPEED issue it feels like my connection is being blocked from certain internet traffic from 5pm, THIS service is not fit for purpose and i had enough as from today i will be looking for another provider 2 years of this is not on......Finnigan
Re: More connection issues AGAIN
29-01-2014 11:03 AM
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