Line Reset

[#1]

Hello, I have had problems with my Internet keep dropping off, It's solved now but do I need a line reset or will it improve over a period of time?
Advise would be appreciated.
Regards Jono.

[#2]

Hello , About 9 days ago my internet kept dropping out and all so had a lot of errors upstream and down, Ive since found the problem and fixed it, could someone advise Will my line gradually settle and go back to normal or do I have to ask for a reset of line, I have no errors and line is stable.Stats are now

SNR Margin (dB)	7	6.4
Line Attenuation (dB)	10.8	6.7
Errors (pkts)	0	0

 Any help would be appreciated

[#3]

@jono What was the cause of your disconnections/drop-offs? How close to 'normal' is your present connection?

So long as the underlying are actually resolved, the DLM (dynamic line management) should bring you to back to best achievable speeds over a couple of weeks or so.

[#4]

Thanks for replying, It was the built in main BT socket needed replacing and has been stable for a couple of days now, I live only 100 mtrs or so from the exchange so for the last 18 yrs with plusnet have enjoyed max rate with speeds o 72 to 73mbps. At the moment download speed roughly 63mbps.
Regards
Jono

[#5]

It should recover automatically, but if it hasn't after a couple of weeks, call Support and ask them to to do a reset.

[#6]

Margins look reasonable, but are a tad meaningless without the sync speeds.

[#7]

Hello, Sorry about that, don't know why the stats disappeared, I got a bit confused and lost the original topic but it's obviously reappeared hence your reply but thanks for replying. I have been told line should retrain over time.
Regards
jono

Moderator's note:
Threads merged

[#8]

They could if the line is not chronically banded.