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Line Reset
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Line Reset
2 hours ago
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Hello, I have had problems with my Internet keep dropping off, It's solved now but do I need a line reset or will it improve over a period of time?
Advise would be appreciated.
Regards Jono.
Advise would be appreciated.
Regards Jono.
3 REPLIES 3
Re: Line Reset
2 hours ago
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@jono What was the cause of your disconnections/drop-offs? How close to 'normal' is your present connection?
So long as the underlying are actually resolved, the DLM (dynamic line management) should bring you to back to best achievable speeds over a couple of weeks or so.
John
Re: Line Reset
an hour ago
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Thanks for replying, It was the built in main BT socket needed replacing and has been stable for a couple of days now, I live only 100 mtrs or so from the exchange so for the last 18 yrs with plusnet have enjoyed max rate with speeds o 72 to 73mbps. At the moment download speed roughly 63mbps.
Regards
Jono
Regards
Jono
Re: Line Reset
58 minutes ago
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It should recover automatically, but if it hasn't after a couple of weeks, call Support and ask them to to do a reset.
John
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