Line Speed and IP Profile low
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Line Speed and IP Profile low
Re: Line Speed and IP Profile low
01-05-2012 6:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Line Speed and IP Profile low
01-05-2012 6:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Line Speed and IP Profile low
01-05-2012 7:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Try the BT Speedtester Diagnostic again until it's changed, when it has post here. Check your Current Line speed and post it (not your phone number).
Re: Line Speed and IP Profile low
01-05-2012 7:37 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
8Mb (Accurate to within +/- 1Mbit) - Checked on 2012-04-15 14:03:19
Current line speed:
7.15 Mb"
Re: Line Speed and IP Profile low
01-05-2012 10:25 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Cant even check my email. I find it hard to believe that unplugging my routor for only a few seconds can have this much of an effect. Ive never had this problem before or with any other provider. Speedtests are aweful!
Re: Line Speed and IP Profile low
01-05-2012 10:52 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Is 21CN scheduled for your exchange? On that the IP Profile is set to 88.2% of the sync speed at the time you connect so you don't see these delays.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Line Speed and IP Profile low
01-05-2012 11:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Yes we are scheduled for bb increase but not for a long time. So far it has only reached glasgow i believe. Long way away from where i am. We could be waiting many months more.
Re: Line Speed and IP Profile low
02-05-2012 12:03 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Have a read at http://www.kitz.co.uk/adsl/IPprofile.htm if you can get to grips with it. (Remember you are 20CN).
Yes we'd both be ****'d off if we had those speeds. I don't think unplugging your modem/router is the true cause, you've been unfortunate enough to get a one off severe burst of noise (or briefly plugged something in without a filter, or shorted the line) that gave you a low sync event.
Once your IP profile is back up, you should be able to switch it off when you want, because you are that close to the exchange you will always sync at 8128 unless there's a significant fault.
It's always best to power down the modem/router before unplugging it from the line. Ideally Disconnect the 'ppp' session by logging into the modem/router interface and clicking disconnect first. But when you are close to the exchange, you can usually get away without that.
If the profile is not back up in the morning, post another BT speedtest result and maybe Jojo or someone could do an SNR reset in case it's a stuck bRAS profile.
Re: Line Speed and IP Profile low
02-05-2012 2:02 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Bitemeh Yes we are scheduled for bb increase but not for a long time. So far it has only reached glasgow i believe. Long way away from where i am. We could be waiting many months more.
Go to http://www.samknows.com/broadband/exchange_search and put in your telephone number. On the results page look for 21CN WBC status under BT Wholesale information. That will tell you if BT have scheduled an upgrade for your exchange which will give you ADSL2+ speeds (in your case around 20Mbps) and instant IP Profile changes. Also in that section check if FTTC status says anything which will give you faster speeds (providing your line is connected via a cabinet and does not go straight to the exchange).
It's worth checking that page periodically.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Line Speed and IP Profile low
02-05-2012 9:14 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Profile is still not rising. Speed is the same. 0.20. This defo needs looked at now pretty plz.. We are not scheduled for exchange maintenance yet. Thanks
Re: Line Speed and IP Profile low
02-05-2012 9:22 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Line Speed and IP Profile low
02-05-2012 2:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The line is quite solid so I'll try resetting it. It can take 24 hours but sometimes be within minutes. I'll keep an eye on it to see if it changes.
Jojo
p.s. Happy birthday
Re: Line Speed and IP Profile low
02-05-2012 5:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Line Speed and IP Profile low
02-05-2012 10:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Dunno if this is any help tp you....
Link Information
Uptime: 0 days, 7:44:14
DSL Type: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 8,128
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 12.0 / 7.5
Line Attenuation (Up/Down) [dB]: 2.5 / 4.0
SN Margin (Up/Down) [dB]: 22.0 / 12.0
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 11 / 0
Loss of Signal (Local/Remote): 1 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 1 / 0
FEC Errors (Up/Down): 0 / 0
CRC Errors (Up/Down): 0 / 0
HEC Errors (Up/Down): 0 / 0
Re: Line Speed and IP Profile low
02-05-2012 10:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Edit: That's the first time we've seen your stats & OMG, do you live in a flat above the exchaange, or just camp in it?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Line Speed and IP Profile low