Kind PlusNet folk, please nudge my stuck Line Speed?
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Kind PlusNet folk, please nudge my stuck Line Speed?
08-01-2013 5:22 PM
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Strictly speaking this may be more my impatience than any stickiness, but either way I'd be grateful if you would bump up my Line Speed accordingly, please?
Re: Kind PlusNet folk, please nudge my stuck Line Speed?
08-01-2013 5:27 PM
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Re: Kind PlusNet folk, please nudge my stuck Line Speed?
09-01-2013 12:00 AM
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But actual downloads are indeed still stuck at about 6.5MB. A fresh BT Test still reports :-
1. Best Effort Test:
0 Mbps to 21 Mbps Max Achievable Speed
Download speed achieved during the test was - 6.46 Mbps
IP Profile for your line is - 11.6 Mbps
2. Upstream Test:
0 Mbps to 0.45 Mbps Max Achievable Speed
Upload speed achieved during the test was - 0.18Mbps
Upstream Rate IP profile on your line is - 0.45 Mbps
So, would you please do whatever is needed to nudge that 'phantom' profile of 8600?
Re: Kind PlusNet folk, please nudge my stuck Line Speed?
09-01-2013 12:21 AM
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Re: Kind PlusNet folk, please nudge my stuck Line Speed?
09-01-2013 12:25 AM
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Quote from: Matt If not, the profile on the side we get our reports from is still at around 8600 so that may be why - just let us know if that's the case.
Re: Kind PlusNet folk, please nudge my stuck Line Speed?
09-01-2013 12:31 AM
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Re: Kind PlusNet folk, please nudge my stuck Line Speed?
09-01-2013 9:40 AM
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Re: Kind PlusNet folk, please nudge my stuck Line Speed?
09-01-2013 10:09 AM
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So my profile on your reports has now shifted up from 8.6 to 11.6?
Re: Kind PlusNet folk, please nudge my stuck Line Speed?
09-01-2013 1:18 PM
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Let me know how you get on.
Re: Kind PlusNet folk, please nudge my stuck Line Speed?
09-01-2013 1:56 PM
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1. Best Effort Test:
Download speed achieved during the test was - 6.53 Mbps
IP Profile for your line is - 11.79 Mbps
2. Upstream Test:
Upload speed achieved during the test was - 0.18Mbps
Upstream Rate IP profile on your line is - 0.45 Mbps
Re: Kind PlusNet folk, please nudge my stuck Line Speed?
09-01-2013 2:26 PM
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Re: Kind PlusNet folk, please nudge my stuck Line Speed?
09-01-2013 3:01 PM
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Re: Kind PlusNet folk, please nudge my stuck Line Speed?
09-01-2013 3:15 PM
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Does that "speeds on BRAS and DSLAM matching at 8654" mean the problem is definitely outside of my local PC and router hardware?
Re: Kind PlusNet folk, please nudge my stuck Line Speed?
09-01-2013 3:31 PM
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Hope it settles at a good speed.
Re: Kind PlusNet folk, please nudge my stuck Line Speed?
09-01-2013 3:40 PM
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Quote from: mplusnetuser It's wired only (and I don't have a wireless device to test).
Stupid question, but I'm going to ask it anyway... is your wired ethernet connection 100Mbps or better?
If its is 10Mbps it might explain why you cannot get the full profile transfer rate.
...I did say it was a stupid question, but life has taught me that asking stupid questions eliminates presumptions!
Cheers,
Kevin
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