Just half a meg more
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- Re: Just half a meg more
Just half a meg more
26-05-2013 9:46 AM
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Plusnet promised me the same speeds if I changed to them, and for two weeks I was delighted withe the speeds, then they dropped to 2.5/2.79.
Everytime I complain the speeds increase to above 3meg, but only for two or three days then its back down again, all I want is 0.5 meg more and to be constant.
My friend is a BT engineer and he fit everything up for me and he has just tested the speed at the master socket and it registers a speed of four+meg, so whats happening PN.
Re: Just half a meg more
26-05-2013 9:51 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Just half a meg more
26-05-2013 10:53 AM
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Re: Just half a meg more
26-05-2013 11:16 AM
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Re: Just half a meg more
26-05-2013 11:19 AM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Just half a meg more
26-05-2013 11:34 AM
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Re: Just half a meg more
26-05-2013 11:37 AM
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We need the router stats:
Quote Router stats - noise margin, speed and attenuation (upstream and downstream).
If you have a Plusnet supplied Thomson router this link will give them. Alternatively put your router in here for guidance
For the latest router - Technicolor 582n - this explains how to get them. You will need to click on View More against DSL Connection to get the information we need http://www.plus.net/support/broadband/hardware/technicolor-582n-faqs.shtml#lineStats
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Just half a meg more
26-05-2013 11:39 AM
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Edit: Go with jelv's advice.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Just half a meg more
26-05-2013 12:10 PM
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It might seem like a silly question but could be relevant.
Re: Just half a meg more
26-05-2013 12:50 PM
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Stats are
Re: Just half a meg more
26-05-2013 1:05 PM
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I'm in exactly the same position. Phone PN and they do some tweak and it increases temporarily, then day on day it drops.
BT Delta report you say. Wonder what that takes into account ?
My theory is that it also analyses usage. During the week I don't use my PC and it goes down (Smartphone 'Speedtest' check each morning) then at weekends when I use the PC it starts to slowly climb again.
Prior to PN I was getting a very steady 5.5Mbps day in day out (Speedtest.net) but no more.
I sympathise
Re: Just half a meg more
26-05-2013 1:29 PM
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What gateway make/models do you have available to play with ?
Re: Just half a meg more
26-05-2013 1:36 PM
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Quote from: robert1935 My friend is a BT engineer and he fit everything up for me and he has just tested the speed at the master socket and it registers a speed of four+meg, so whats happening PN.
Does that imply your router is plugged into some socket other than the master socket?
Re: Just half a meg more
26-05-2013 1:37 PM
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Quote from: purleigh Just an idea - is it worth trying to use the gateway (modem+router) you had when on BT (but changed to Plusnet settings) to see whether that gives a higher consistent sync than the Plusnet supplied one ?
What gateway make/models do you have available to play with ?
None BT sent for them back.
dick:green Quote fixed.
Re: Just half a meg more
26-05-2013 1:55 PM
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Quote from: ejs The IP Profile of 2.85 implies you are on 21CN with ADSL2+ available, but the router stats indicate it's currently running on ADSL1. I don't suppose you can remember if you were on ADSL2+ with BT? Maybe Plusnet put you on ADSL1 due to your line length and estimated speed being less than 4Mbps. Maybe ADSL2 would be slightly faster?
Quote from: robert1935 My friend is a BT engineer and he fit everything up for me and he has just tested the speed at the master socket and it registers a speed of four+meg, so whats happening PN.
Does that imply your router is plugged into some socket other than the master socket?
My router is plugged into the master socket which is approx 24inches from my PC
I was on ADSL2+ with BT before they changed me over to ADSL2+ I was only getting the same same speeds as I am now getting with PN ie 2.5+ does that make sense?
So do I have to ask PN to put me on ADSL2+
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