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FTTC slow to (re)connect

iciclethief
Grafter
Posts: 26
Registered: 31-07-2007

FTTC slow to (re)connect


For some reason my PPPoE session gets disconnected now and then, sometimes several times a day. This in itself wouldn't be a problem if it didn't take such a long time for the WAN to come back up.
I've looked in the router log files and  can see that it's trying to connect but keeps getting:
PPP	ERROR	Timeout waiting for PADO packets

Sometimes it will reconnect within 5 mins, but at worst can take half an hour or so.
Someone seems to be having a similar issue here: http://vip.asus.com/forum/view.aspx?board_id=11&model=RT-N66U%20(VER.B1)&id=20121023200911017&page=1...
If the connection drops unexpectedly, then could there be a timeout on the Plusnet servers for the PPPoE session to expire?  If this is the case could this be shortened in any way?
I also read elsewhere that attempting to connect whilst the old session is running can be logged at the other end as an invalid login attempt and can blacklist you for a period of time, the more login attempts the longer the blacklist period - this does seem to reflect what I see in the log files too.
3 REPLIES
vultura
Grafter
Posts: 251
Thanks: 4
Registered: 22-05-2011

Re: FTTC slow to (re)connect

You are not alone here either - http://community.plus.net/forum/index.php/topic,108770.0.html - user with Asus N66U.
Community Gaffer
Community Gaffer
Posts: 13,098
Thanks: 895
Fixes: 74
Registered: 04-04-2007

Re: FTTC slow to (re)connect

See here for the latest.

Bob Pullen
Plusnet Products Team
If I've been helpful then please give thanks ⤵

Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: FTTC slow to (re)connect

See here for the work happening tomorrow regarding this.