Is this a record

[#1]

Is this a record for the slowest speed broadband, been like this for several days now have done  all the usual things to make sure I have all the right connections my usual speed on a good day was 7Mb

Tried phoning just unable to get through is it time to change my plusnet provider. 

[#2]

Go through relevant link/s below.

[#3 · Accepted solution]

Thanks for restoring my speed after a phone call.