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Internet drops while streaming
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Internet drops while streaming
13-05-2014 10:14 PM
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My internet connection drops when I'm on certain streaming websites e.g Youtube. Other than that my connection is fine speed wise and rarely drops.
Any ideas?
Any ideas?
Message 1 of 6
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Re: Internet drops while streaming
14-05-2014 9:31 AM
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Hi ArsenalJarr,
Welcome to out community forums.
Your connection is certainly dropping;
<img src="http://community.plus.net/visualradius/generated/image14000555947915.png"/>
Is if definitely only happening when you're streaming? Have you noticed if your phone line has any interference/crackling?
Welcome to out community forums.
Your connection is certainly dropping;
<img src="http://community.plus.net/visualradius/generated/image14000555947915.png"/>
Is if definitely only happening when you're streaming? Have you noticed if your phone line has any interference/crackling?
Message 2 of 6
(539 Views)
Re: Internet drops while streaming
15-05-2014 7:42 PM
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yes only ever drops when I'm streaming videos, haven't noticed anything wrong with phone line, internet fine otherwise
Message 3 of 6
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Re: Internet drops while streaming
16-05-2014 10:15 AM
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Your connection is very intermittent and I don't think the above graph shows them all unfortunately.
Are you able to connect your router into your Test Socket with an alternative microfilter?
Are you able to connect your router into your Test Socket with an alternative microfilter?
Message 4 of 6
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Re: Internet drops while streaming
19-05-2014 10:25 PM
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Yes I have connected with an alternative microfilter yet it still disconnected when I stream a video.
Message 5 of 6
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Re: Internet drops while streaming
20-05-2014 9:03 AM
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Do you have an alternative router you can try?
Message 6 of 6
(539 Views)
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