Internet connection keeps dropping
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Internet connection keeps dropping
Internet connection keeps dropping
08-09-2021 10:59 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hello,
since yesterday morning my internet connection keeps randomly dropping, every half an hour or so, for a couple of minutes. To be clear, it’s not the Wi-Fi signal, my laptop is connected with a cable, it’s the broadband connection. The orange light flashes for a couple of minutes and it becomes blue again.
Any fault on the line? I used to have a similar problem a few months ago, magically fixed after a couple of day, no idea if there was a fault on the line.
Thank
Re: Internet connection keeps dropping
08-09-2021 4:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi there, thanks for reaching out and I'm sorry to hear this.
I've responded to you here if you'd like to have a look - https://community.plus.net/t5/ADSL-Broadband/Re-Connection-dropping-unable-report-the-fault/m-p/1827...
Re: Internet connection keeps dropping
08-09-2021 8:01 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Connection has been stable the whole afternoon 🤞 I’ll keep an eye on it and in case report the fault, thanks for your help.
Re: Internet connection keeps dropping
09-09-2021 12:40 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
That's good to hear @massiF, should you have any further issues just follow the steps my colleague provided.
Hope you have a good day.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Internet connection keeps dropping