Horrible lag spikes
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Horrible lag spikes
27-02-2016 9:16 PM
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I joined Plusnet about 2 months ago, and in many ways i am impressed. The general speed of internet surfing is considerably faster and my download speed is very good now
However, for online gaming, it has been the worst two months of my life. When i'm not spiking, i usually get ping of about 50 on EU servers which i am happy with, but i get horrible spikes at least 3 times a minute and they last for about 3-10 seconds, bringing my ping up to as high as 2000.
I cannot put into words how frustrating this is. Please help. I have already tried changing the channel to every possible value, but it only makes the problem worse. I am using a wired ethernet connection on a 2704N Sagemcom router.
Strangely, whenever i do speed tests, it says my ping is about 30, which would be heaven if it were true all the time.
Yes, it happens on ALL online games.
I have tried talking to staff on the web chat and they told me to ring up customer service
I have rung up customer service and all they could tell me was to come here.
Please help.
Re: Horrible lag spikes
28-02-2016 9:02 PM
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Re: Horrible lag spikes
28-02-2016 10:44 PM
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Re: Horrible lag spikes
06-03-2016 2:59 PM
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Re: Horrible lag spikes
06-03-2016 3:31 PM
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It could just be that your brother is saturating the connection when he is using it with inevitable consequences for you.
Re: Horrible lag spikes
06-03-2016 5:27 PM
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Quote from: JayG It could just be that your brother is saturating the connection when he is using it with inevitable consequences for you.
this. if your connection is fine without him on it then it's like to be something that he's running - either file sharing apps or he's uploading stuff.
IPv6 being enabled on the macbook has caused issues in the past, but that would generally cause issues on the macbook or kill the internet connection entirely.
your scenario doesn't seem to fit into these categories.
have you asked your brother what he's up to?
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Horrible lag spikes
08-03-2016 7:13 PM
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dick:quote
Re: Horrible lag spikes
09-03-2016 6:40 PM
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Re: Horrible lag spikes
09-03-2016 6:48 PM
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Re: Horrible lag spikes
10-03-2016 1:37 AM
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Apart from ejs' suggestion, log into the 2704n and have a look at the Helpdesk tab, line 12, Data sent/received. Check it just before your brother starts using his Mac and then a few minutes later. That will give you an idea of what his Mac is Uploading and Downloading.
Re: Horrible lag spikes
17-03-2016 7:34 PM
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Re: Horrible lag spikes
17-03-2016 7:36 PM
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Re: Horrible lag spikes
17-03-2016 8:19 PM
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What 'grading' does that give you for 'BufferBloat' and 'Quality'.
If either 'grading' is worse than 'C', then your really need to sort that out first,
and obviously the closer you can get to 'A', all the better for lag free gaming.
What UPLOAD speed result do you get ?
Re: Horrible lag spikes
18-03-2016 7:37 AM
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Quality: A
Speed: D
Upload speed: 118 kilobits per second
Re: Horrible lag spikes
18-03-2016 7:39 AM
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