Home socket/extension issue
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- Re: Home socket/extension issue
Home socket/extension issue
14-06-2010 11:23 AM
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I have an older house (build 1974) with the master socket at the hallway at the front of the house.
Please bare with me here...
My computer is in a room at the back of the house where there is a phone extension socket. It is impractical to connect the router (3Com 54G Wireless router) to the master socket because the computer is too far and too many rooms away. The router is therefore connected to the extension via a micro filter. There is a DECT phone connected to the master socket without a micro filter. I have tried a micro filter here (at the master socket) but performance is worse with it there as well.
I understand that this is not ideal but is the only practical way of connecting things physically.
To make things a little more complicated I also connect a SlingBox and an Internet Enabled (Widgets) TV to the router. Both work but performance is not great.
The wire connected main computer works OK but broadband performance is a bit slow. Wireless also works well enough but is obviously limited by the main broadband performance.
I have tested the direct to master socket connection using a laptop and micro filter. Broadband performance is good.
So what to do?
Do I HAVE to get a BT engineer in and have them move the master socket? They want £200, more if it take more than 2hrs, to do this.
Could I get a second router, connect it to the current master socket and have the existing router with all the current physical connections talk to the new router over a wireless connection?
Any other suggestions?
I know this is going to be a bit of a bodge but I just want to improve broadband performance without ripping the house wiring apart.
Thanks
Mark
Re: Home socket/extension issue
14-06-2010 11:31 AM
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You must have all phones, Sky boxes etc., which are connected to the phone system, filtered
Quote There is a DECT phone connected to the master socket without a micro filter. I have tried a micro filter here (at the master socket) but performance is worse with it there as well.
Can you post the stats from your router - noise margin, attenuation and spee
Re: Home socket/extension issue
14-06-2010 12:12 PM
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Quote The router is therefore connected to the extension via a micro filter. There is a DECT phone connected to the master socket without a micro filter
If I interpolate what you have as a set up:
- A BT socket doubler at the Master socket
- Dect phone connected directly on one of the ports.
- An extension cable to the computer room via Micro filter (at the Master socket end?)
This will cause problems. I have a similar problem and was able to minimise noise problems by connecting the DECT phone to the Micro filter at the Master socket and running the unfiltered extension cable to the computer room from the other socket on the doubler. There it is terminated in a second micro filter (and a second phone). OK. Before I get shot at - I recognise that this is *NOT* an ideal solution, and were I to be fortunate to have a faster link than 2Meg would need changing
Doing the re-wire is on my long list of 'do soon' items, but as I rarely get any problems (2+ years and counting!) - It'll do for now.
HTH
Maurice
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Home socket/extension issue
14-06-2010 12:53 PM
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See the section on ring wire here http://www.kitz.co.uk/adsl/socket.htm for an explanation. You may find that, togther with connecting filters properly as Maurice outlined, will improve things.
Connecting a router to an extension is not ideal, but as long as the wiring is of good quality twisted pair, only pins 2 & 5 are connected. and all connections secure then it shouldn't cause any problems. Lets face it, an additional cable length of 10m or so, when added to the 1-2km length (probably!) of cable to the exchange, shouldn't make that much difference as long as its wired properly.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Home socket/extension issue
14-06-2010 2:15 PM
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Quote from: MauriceC If I interpolate what you have as a set up:
- A BT socket doubler at the Master socket
- Dect phone connected directly on one of the ports.
- An extension cable to the computer room via Micro filter (at the Master socket end?)
No not quite.
- The extension wiring is internal i.e. behind the faceplate of the Master socket. There is therefore no Micro filter between the Master socket and the extension socket.
- The DECT phone is connected to the front connector of the Master socket.
- The router is connected to the extension socket via a Micro filter.
Disconnecting the DECT phone or adding a Micro filter to the Master socket so that the DECT phone plugs into it seems to make no difference.
I'm going to read up on the Kitz link now.
I will get some stats from the router and post them tonight.
Cheers
Mark
Re: Home socket/extension issue
14-06-2010 5:27 PM
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Quote from: porscheboy It is impractical to connect the router (3Com 54G Wireless router) to the master socket
If you are prepared to accept that assumption is incorrect there are many solutions to your problem.
So - the only question is, do you have an open mind?
Re: Home socket/extension issue
14-06-2010 7:02 PM
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Quote from: porscheboy Disconnecting the DECT phone or adding a Micro filter to the Master socket so that the DECT phone plugs into it seems to make no difference.
That is absolutely NOT true.
What is true is that with you having having totally mucked up your broadband connection by not installing the filters as instructed, BT limit your speeds to your IP Profile until they see your line has been totally stable at a higher connection speed (no dropouts and no errors) for around 3 days. Until your IP Profile changes you will not see any change in actual speeds.
Try watching the noise margin and using a mobile ring your home number and use the phone, the noise margin will likely go all over the shop and unless you are very lucky you will suffer a disconnection. Now filter the DECT phone and try the same thing again - it should look a whole lot better!
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Home socket/extension issue
14-06-2010 7:34 PM
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Re: Home socket/extension issue
14-06-2010 9:43 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Home socket/extension issue
14-06-2010 11:56 PM
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Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Re: Home socket/extension issue
14-06-2010 11:58 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Home socket/extension issue
15-06-2010 12:33 AM
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True, unless there is a filtered faceplate at the master, ADSL and audio frequencies will be distributed to all extensions - hence of course the requirement for microfilters.
But microfilters are simply low pass filters - allowing through audio frequencies and bocking ADSL frequencies from the filter's BT plug to the phone port. From the BT plug to the RJ11 ADSL socket it's a straight through metallic path.
A router has its own internal filter, and the only reason for using a microfilter to connect a router when no phone is connected is the convenience of using an RJ1-RJ11 lead.
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Re: Home socket/extension issue
15-06-2010 6:50 AM
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Re: Home socket/extension issue
15-06-2010 8:00 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Home socket/extension issue
15-06-2010 8:37 AM
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The point I was challenging was your assertion that a router must be connected via a filter. As explained, there is no filtering between a microfilter's BT plug and RJ11 ADSL port.
Note to mods: Perhaps this discussion should be continued in a split thread?
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
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