Gaming site thinks I'm in the USA
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Gaming site thinks I'm in the USA
05-05-2014 1:01 AM
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For some reason some gaming sites think I am in the USA and won't let me proceed onto the site. I spoke to their customer support who says Plusnet is at fault.
Can anyone help?
Re: Gaming site thinks I'm in the USA
05-05-2014 8:11 AM
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Re: Gaming site thinks I'm in the USA
05-05-2014 8:20 AM
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Re: Gaming site thinks I'm in the USA
05-05-2014 11:20 AM
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Re: Gaming site thinks I'm in the USA
05-05-2014 7:52 PM
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What is being done to get the RIPE records for this pool of IP addresses sorted please? This is not normally a difficult or protracted task, so I guess there must be a complex complication?
Kevin
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Re: Gaming site thinks I'm in the USA
05-05-2014 8:30 PM
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Re: Gaming site thinks I'm in the USA
06-05-2014 10:48 PM
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We've never done any proxies etc, but at the weekend the Samsung Smart Hub (on our telly) decided we're on an American network - the postcode field on the TV setup is now autodetecting to five digits in the location preferences, and the UK apps like iPlayer are not even visible in the app store.
This is from an official response from Samsung:
Quote If at the postcode input only numbers are available, or if your TV still displays US apps, please contact your internet service provider (eg; BT, Sky, Virgin, etc) for further assistance. as we believe this issue to be caused by some customers' IP addresses being routed through the US causing the TV to erroneously believe it is connected to a US server.
We also noticed that every now and again, Netflix just bombs out on the TV - this is apparently because the region the TV is detecting from the network is not the same as the region of the app install.
So +1 from me; this needs fixing.
Re: Gaming site thinks I'm in the USA
06-05-2014 11:12 PM
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Re: Gaming site thinks I'm in the USA
07-05-2014 12:36 PM
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Re: Gaming site thinks I'm in the USA
07-05-2014 12:48 PM
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The ARIN records still do not have PN as the owning organisation / location...
Quote Organization
Name INFONET Services Corporation
Handle INFO
Street 2160 East Grand Avenue
City El Segundo
State/Province CA
Postal Code 90245-1022
Country US
Registration Date
Last Updated 2011-11-30
Comments
RESTful Link http://whois.arin.net/rest/org/INFO
See - http://whois.arin.net/rest/net/NET-146-200-0-0-1/pft
Kevin
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Gaming site thinks I'm in the USA
07-05-2014 2:18 PM
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Update:
I've just spoken to one of the guys dealing with this and unfortunately the RIPE information will remain as INFONET. this is due to a records issue between ARIN and RIPE. Our Networks Team will be raising this concern, but I wouldn't expect this to change in the near future.
This won't have any effect on how the IP's are used, we're in contact with the last few companies to get their databases up to date to ensure the affected IP ranges work without any issues.
Re: Gaming site thinks I'm in the USA
07-05-2014 3:14 PM
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Thank you for following this through. RIPE imply that they are not managing this IP range...
Quote inetnum: 146.195.0.0 - 146.209.255.255
netname: NON-RIPE-NCC-MANAGED-ADDRESS-BLOCK
descr: IPv4 address block not managed by the RIPE NCC
remarks: ------------------------------------------------------
remarks:
remarks: Networks in this range are not in use in
remarks: the RIPE NCC service region.
See - https://apps.db.ripe.net/search/query.html?searchtext=146.200.1.1&searchSubmit=search#resultsAnchor
Kevin
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Gaming site thinks I'm in the USA
07-05-2014 3:28 PM
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I assume the range cannot be transferred to RIPE.
Re: Gaming site thinks I'm in the USA
07-05-2014 3:29 PM
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Re: Gaming site thinks I'm in the USA
07-05-2014 5:42 PM
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[tt]$ whois 146.90.141.67
[Querying whois.arin.net]
[Redirected to whois.ripe.net:43]
[Querying whois.ripe.net]
[whois.ripe.net]
...[/tt]
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